PCN Cybersecurity Analyst
Tengizchevroil
Total years of experience :12 years, 9 Months
• Operated within the Automation Department at TengizChevroil, where I streamlined security assessment procedures and compliance evaluations, crafted comprehensive test strategies, and executed rigorous security audits.
• Ensured adherence to cybersecurity protocols for all network devices across various stages of system development and implementation, concurrently overseeing the validation of KPI documentation.
• Ensuring seamless operation and technical support for the Holdings IT infrastructure, encompassing administration of server software, servers, and telecommunications equipment, along with their operating systems and components.
• Responsibilities include managing Windows Server, Ubuntu, Microsoft Exchange, Veeam, vCenter, 3par, and Zabbix, ensuring system efficiency and reliability.
• Oversaw IT service desk, providing essential support and handling daily IT requests with efficiency. Streamlined IT support procedures and collaborated on strategic IT initiatives.
• Maintained asset documentation and offered escalation support, ensuring optimal IT operations and user satisfaction with proactive maintenance and training.
• Streamlined software/hardware installations and server administration, ensuring optimal system performance and reliability.
• Led system and server configurations, user account setups, and rigorous system monitoring, coupled with effective troubleshooting and robust security measures via access controls and firewalls.
• Enhanced customer support by delivering prompt and effective problem-resolution, managing data meticulously, and ensuring customer satisfaction through timely follow ups.
• Facilitated comprehensive technology training, fostering an informed team environment and creating detailed technical documentation, thereby elevating service standards and ensuring staff proficiency with current technologies.
• Process and store multimedia materials in a database. Ingest video, audio, and image materials, ensuring conversion to appropriate formats for compatibility and accessibility.
• Efficiently organized and readily accessible multimedia content in the desired format for various applications.
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