azhar altaf

 Ensure high levels of customer satisfaction through excellent service.
 Complete store administration and ensure compliance with policies and procedures.
 Maintain outstanding store condition and visual merchandising standards.
 Propose innovative ideas to increase sales.
 Deal with all issues that arise from staff or customers (complaints, grievances etc)
 Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

 Ranked top sales representative in the region for 3 consecutive quarters. Increased territory sales by 40% and exceeded quotas by building promotional opportunities.
 Introduced new product launchings, promotions and utilized comprehensive product knowledge and enthusiastic personality to gain rapport with buyers and key decision makers.
 Built successful business relationships with customers and healthcare partners.
 Analyzed consumer needs in retail accounts by identifying issues, tracking trends. Delivered fact-based selling features and tools in order to gain additional linear footage.
 Planned, directed and coordinated high valued projects within the company.
 Aimed at finding opportunities to venture into new businesses on behalf of the company.

 Provided assistance to customers by answering telephone inquiries and requests.
 Provided information in tracking, facts gathering, and problem solving.
 Escalated customer issues that are beyond the support manifest.
 Contacted various internal departments and external resources to clarify information, seek guidance, and gather information to resolve customers’ inquiries.
 Mediated customer issues on behalf of the customer.
 Assisted in the daily operations and efficiency of the response center.

 Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products / services.
 Makes telephone calls and in-person visits and presentations to existing and prospective customers.
 Researches sources for developing prospective customers and for information to determine their potential.
 Develops clear and effective written proposals/quotations for current and prospective customers.
 Expedites the resolution of customer problems and complaints.
 Analyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization.

INDUSTRIAL TRANING: ❖ Did Industrial Training in CENTAUR LAKE VIEW HOTEL - SRINAGAR from 02/07/2002 to 31/07/2002.
❖ Did Industrial Training in CENTAUR LAKE VIEW HOTEL - SRINAGAR from 01/05/2003 to 10/06/2003.
❖ Did Industrial Training in Le MERIDIEN PUNE from 05/01/2004 to 04/03/2004.


ACHIEVEMENTS
❖ Won Gold Medal in Thankta Martial Art, National Championship 1998 in (MP) India.
❖ Participated in National Judo Championship in (Delhi, Mizoram & Orissa) India.