Business Development Specialist
ArabiaWeather
Total years of experience :11 years, 2 Months
Establishing and maintaining relationships with decision makers to secure new accounts and to expand further in the region. Conducting face-to-face meetings with decision makers to understand their needs to effectively follow-up with opportunities/prospects in order to develop the business.
Business development in the aviation industry and marketing of weather services contributing to airlines' safety, cost efficiency and passenger comfort, Weather and Climate Risk Analysis, Weather Data Sources, Use of Weather Information to improve Operations, Sales and Marketing of Weather Based Programs.
I also managed and created a Quality Management System (QMS) in the company through working with relevant heads of departments to ensure processes are in place to have a smoother and more efficient way of handling day to day activities. By implementing the QMS we were able to assess the overall context of the organization to define who is affected by work and what to expect from every employee which results into identifying new business opportunities with more ease.
Working on creating ISO9001 by liaising with other departments to ensure that we can expand in the market, work more efficiently so all the processes are understood by all the employees in the company and everyone is aligned on the company’s strategy. Through the ISO9001 we could expand into new markets and also capable to address and identify the risks associated with the organization.
Worked with "Markets and Markets" to study the MENA region weather market to ensure that ArabiaWeather can penetrate and create opportunities that can benefit and expand its growth in the region.
Led, prepared and delivered meteorological technical products, training and whiteboard discussions for partners and customers.
Led the development of global technical proposals to drive sales to technical closure for relevant opportunities, anticipated issues that can impact time to revenue, I also Maintained high-level contacts and relationships to achieve and maintain trusted advisor status, linked knowledge of ArabiaWeather’s products and strategies with clients strategies to establish and maintain mutually beneficial, long-term strategic partnerships, built expertise on
ArabiaWeather's product road-maps, opportunities and threats and articulated ArabiaWeather's unique value to overcome technical and competitive objections to ensure relevant feedback on product improvements.
Managed customers' accounts and records of customer interactions and transactions. Communicated and coordinated with internal departments to resolve product or service problems by clarifying the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and notifying the affected customer.
Trained and performed for most of the airport operations, that included planning and handling of disruption through the Emirates network.
Training in the Logistics and Procurement Department Emirates Airline. By, participating in various size engagements such as, Oracle ERP Inventory module for inventory management in one of Emirates Airlines warehouses, also doing requisition using Oracle I Procurement module while in training with different team members. Using the Just in Time (JIT) technique, upon receiving items that’s been requested for or dispatching items, going physically to check that all criteria are met and quality and standards are met to make sure everything has been followed as per standards. Reporting directly to managers and the Logistics and Procurement Department Divisional Senior Vice President Mr. Yousef Al Ali
4 years bachelor program