Baha'a Sholy

- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Understand customer needs and requirements.
- Close sales and achieve quarterly quotas.
- Research accounts, identify key players and generate interest.
- Build and maintain strong, long-lasting client relationships.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Maintain and expand the database of prospects within the assigned territory.
- Perform effective online demos to prospects.
- Collaborates with sales team to reach prospective clients.
- Assist with challenging client requests or issue escalations as needed.
- Keep records of client transactions.
- Prepare reports on account status.

- Act as the main point of contact in all matters relating to client concerns and needs.
- New Account Onboarding, training, and setup.
- Partner with Operations Manager and Forecast Analyst regarding product/service demand.
- Maintain accurate client records, keeping track of any contract updates.
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
- Help management with company-wide strategic planning.
- Manage a client’s projects from beginning to end.
- Take a client’s requirements and assist with plans to meet those requirements.

- Representing the company in several events.
- Assisting with the general running of the business to ensure smooth operation.
- Providing updates and knowledge to the team.
- Set a strategic plan and project to improve the performance in the short and long term.
- Development a solution for issues that facing the business
- Makes telephone calls and in-person visits and presentations to existing and prospective customers.
- Promotes/sells/secures services from existing and prospective customers through a relationship-based approach.
- Coordinates sales effort with sales management, operations, and company leadership.
- Analyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization.
- Identifies advantages and compares the organization’s services.
- Maintain strong, ongoing working relationships with existing customers in order to enhance the customer experience resulting in future sales and referrals.
- Collaborate regularly with the sales director, and peers to contribute ideas for strategizing and executing sales opportunities and identifying areas for improvement.
- Attend weekly sales meetings.
- Conducting market research to identify selling possibilities and evaluate customer needs.
- Managing client accounts.
- Motivating team members to exceed expected goals.

- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on time, within the scope and within budget
- Develop a detailed project plan to track progress.
- Measure project performance using appropriate systems, tools and techniques.
- Track project performance, specifically to analyze the successful completion of short and long-term goals.
- Attend conferences and training as required to maintain proficiency
- Create and maintain comprehensive project documentation.

- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Explores opportunities to add value to job accomplishments.
- Closing sales and achieving sales targets.

- Develop a social media strategy and set goals to increase brand awareness and increase engagement
- Manage all social media channels such as Facebook, Twitter, Pinterest, Google + and Instagram
- Develop and manage competitions and campaigns that promote your organization and brand
- Write engaging blog posts and articles
- Create engaging multimedia content such as videos, and/or outsource this effectively
- Manage and facilitate social media communities by responding to social media posts and developing discussions
- Monitor and report on performance on social media platforms