Vendor Operations
Amazon
Total years of experience :9 years, 2 Months
Provide Amazon Direct Fulfillment services and software and support vendors in day-to-day operations.
Work with vendors and carriers to set and meet milestones to deliver high-quality operational performance.
Communicate via email and telephone also with physical visit to vendors and provide first line support on operations questions.
Participate in other special projects/assignments as necessary.
Achieve weekly productivity and quality standards.
Support, monitor, and systematically improve DF performance metrics, define SOP and be responsible for the execution.
liaise and drive carrier relationships, On-board new carriers per business requirement including selecting and negotiating
contracts.
Own carrier configurations, streamline the current warehouse-carrier configuration and automation processes.
Ensure continuous supply of required goods and communicate any supply problems which may pose a risk or impact on business
operations
Work closely with new sellers, educating them about Amazon’s high standards of Delivery and Customer Experience.
Educate and Enable sellers to learn and master Amazon's tools and systems so they may become self-sufficient in handling their
catalog, inventory and performance efficiently and to the required standards.
Learn and understand the specificities of categories to spot popular brands, trends, seasonal items and pricing to best tailor pitch
and advice to sellers.
Track and report business development results, analyze data, interpret reports and information for portfolio of sellers.
Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer
experience, in collaboration with other Amazon programs and teams.
Escalates issues promptly and appropriately.
Performed the account onboarding processes by preparing the offer letter, setting up the background checks, enrollment
requirements, and other associated tasks.
Educate and Enable sellers to learn and master Souq's tools and systems so they may become self-sufficient in handling their
catalog, inventory and performance efficiently and to the required standards.
Demonstrated effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of
audience needs.
An effective team player who contributed valuable ideas and feedback and can be counted on to meet commitments.
Follow product information extraction standards during production as set by the team lead.
Work cooperatively with team members and other departments
Create, develop, and manage content for the website.
Follow product information extraction standards during production as set by the team lead.
Writing product descriptions and content for websites.
Maintaining a consistent look throughout the site.
Work cooperatively with team members and other departments.
Business Administration
