Basel Zyoud, Business Solution Consultant

Basel Zyoud

Business Solution Consultant

Badawi Information Systems(BIS)

Location
Qatar - Doha
Education
Bachelor's degree, Computer Science
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Business Solution Consultant at Badawi Information Systems(BIS)
  • Palestine - Ramallah and Al Bireh
  • March 2022 to September 2022

• Participating in pre-sales activities including conducting Proof of Concepts (PoC), Building BoQ’s, Supporting in security designs, writing proposals, delivering product specific presentations and training
• Providing technical pre-sales support to various entities for promoting and selling products/solutions and optimal engineering designs and implementation in all aspects of Security and IT Infrastructure Solutions .
• Test New Solutions in the Lab and be the key project manager of the company customers
• collect business requirements for upcoming projects, and translate them to technical requirements .
• identify and clarify the benefits and risks when updating existing systems or introducing new ones .
• Advice the management with technical documents to introduce new technologies that can help achieving goals within time frame ( upgrading data center, protecting data, key performance indicator, ERP Systems, ...etc)

Senior System Engineer at Palestine Monetary Authority (P.M.A )
  • Palestine - Ramallah and Al Bireh
  • June 2009 to February 2022

 Design the IT Infrastructure and IT Solutions in the PMA and update it periodically.
 Design the Visualization Infrastructure in the Data Center using VMW RA Technology.
 Introduce New IT Technologies to PMA Based on Business need or requirements.
 Design the Disaster Recovery Site of PMA and manage its operations and activities.
 Support Core PMA Systems and Solutions from IT side ( Red Hat Installation, Configurations And Troubleshooting, Using VMW ARE tools and it's solutions and customize it based on PMA Business needs .) .
 Acts as Team Leader for Running Projects and Evaluations phase for Many
Solutions provided from Vendors.
 Handle the Process of Migration Complex Live Systems from old Technology to
New One with minimal down time and Leading a professional team to accomplish these process.
 RedHat Administrator for 500+ Servers ( Monitor the servers, Deploy NTP, YUM Servers, perform users permissions, Configure customized LVM, Perform the integration with SAN Storage, Follow up with support tickets, etc… .
 MS SQL Server 2012 / 2014 / 2016 Administrator (Install and configure the Database based on solution requirements, deploy in cluster mode . Perform daily Backup for all Databases,
 Configuring High Availability (HA), DRS.

 Configuration of Vmotion, virtual switch, in Virtual center.

 Patch management for ESXi server and virtual machines using “ Update Manager .
 Implement and configure Virtual Networking (Virtual Switches, VM Kernel Ports) and manage
 Virtual Storage (Access Control and VMFS Data stores)
 Testing and Implementing disaster recovery running systems.
 Handling the process and leading a professional team to migrate the VMW ARE Vsphere from 6.5 to VSphere 7.0 in PMA Site
 Managing the required operations and activities in the Data Center: Installing and adding new Hardware or equipment’s“ Cabinets, Switches, Routers, upgrading EMC SAN Storage, Managing Blade Servers …etc.
 Discus the future projects with PMA Management to determine the required resources and the ability to cut the cost of Hardware servers using VMware Technology.
 Leading a team to evaluate & test “ DLP “ ( POC Phase )” Data Leakage Prevention “Solutions provided from Vendors with strong and in depth criteria & pre-planned mechanism.
 Assist the IT management with preparing for budget planning at beginning of the year.
 planned, deployed process, and leading a professional team to migrate a : File/ Domain Controllers (PMA & Banking root Servers)
 Assist the IT Management to prepare and finalize Capital expenditures (CAPEX) and operating expenses (OPEX) reports.
 Configure, Deploy and Manage monitoring solutions for Linux Operating Systems and Applications ( Manage Engine Event log analyzer, Manage Engine File Integrity Monitoring .)
 Deploy and manage Veeam Backup Solutions for all Virtual Servers .
 Install, Configure and manage IIS serves with it’s operation ( Backup, restore, …etc. )
 Reported Directly to “ IT infrastructure and Operations Division Chief “ .

• LINUX RedHat Administrator for 650+ Servers .
• Monitor LINUX Servers, Deploy NTP, YUM Servers, Configure customized LVM, Performthe integration with SAN Storage, Followup with supporttickets, etc. .
• Deploy Web Servers over Linux OS such as Tomcat and Apache .
• performusers and groups permissions in Linux Servers .
• Manage and configure the integration of Windows file servers with Linux Servers .
• Create, add and remove disks with custom partitions in LINUX Servers .
• Update and install kernels and batches over Linux servers

MIS and Infrastructure Consultant at Palestinian Red Crescent Society ( PRCS )
  • Palestine - Ramallah and Al Bireh
  • September 2016 to February 2017

Scope of Work and deliverables :

 Deliver feasibility study about PRCS current IT infrastructure and Applications , to decide the ability to invest in it for the next years, or replace it with new Hardware .

 List, mention and describe the current Soft Ware with Applications ( HR System, financial System, Stock management system, Emergences System) running inside PRCS .

 Deliver a new design for the Data Center and show the best way to develop it, in order to make it compatible with new Hard Ware .

 Deliver a document with all new Hard Ware equipment’s like ( SAN Storage, Routers, Managed switches, Firewalls, Blade Enclosure with Blade servers, Fiber cables, Network Cables, Cabinets, O.S required, Backup Solutions, monitoring Solutions ) to be used with their new projects .

 Deliver a design for Disaster Recover site ( DR Site ) to use it in emergencies cases .

 Deliver a road map with best practice to migrate the current software with running applications from old Hard Ware to new Hard Ware .

 Deliver a document, shows the recommendation to develop and train the current staff to make them up to date with new technology

IT Infrastructure and Solutions Consultant at Military Judicial Commission (MJC)
  • Palestine - Ramallah and Al Bireh
  • March 2015 to September 2015

Scope of Work :

- Asses the implementation of the MJC server Data Center from two perspectives: Systems installation and Network Infrastructure.

- Develop a concept paper on policies and strategies related to the functions and operations of the IT department at MJC .

- The consultant is expected to develop a Data Center management, polices and best practices.


Delivered Service :

- An assessment worksheet for MJC server Data Center. This assessment described the current situation of the Data Center in terms of infrastructure, preparations, and equipment .

- A concept paper on IT management policies and strategies for the MJC IT Department.

- A concept paper on Data Center management, policies and best practices .

- Train the IT Staff to use the above technology, and how to deliver

System Engineer at Computer Media Center (C.M.C)
  • Palestine
  • August 2007 to April 2009

The company is a Preferred Gold Partner of HP and professional/ authorized service & sales partner, proud to be the leading Business Solution and Information Technology Company.

Key Clients:
•International Relief Development (IRD), Palestine Branch
•International Republications Institute (IRI), Palestine Branch
•Infrastructure Need Program (INP)
•Camp Dresser and McKee Company (CDM)
•National Bottling Company (Culligan)
•Albakri Company for Trading and Investment

Key Responsibilities:
•Rebuilt existing clients applications and servers when required. Configured hardware, peripherals, services, settings, directories, storage, etc in line with standards and project/operational requirements.
•Optimized infrastructure to support short and long-term business needs, analyzed and recommended future technology.
•Held accountable for monitoring smooth and uninterrupted operations encompassing server administration and infrastructure, LAN/WAN equipment and related services, Windows 2003/2008 servers, MS Exchange Server 2007, Red Hat Enterprise 5 and monitored helpdesk operations.
•Developed, proposed and implemented technology solutions that meet client infrastructure needs. Determined impact of industry trends and advances in technology to prevent obsolescence and assessed potential opportunities.
•Installed and maintained Linux systems administration and Linux file servers for projects implemented by the company, as well as deployed applications running under Linux Environment.
•Performed logical and physical audits of existing infrastructure, diagnosed and troubleshot anomalies in computers and network (Symantec Ghost, Partition Magic, Remote Administration, LAN Monitoring, etc).
•Defined requirements and project architecture for network hardware/software, implemented core administration, system engineering and deep support for customers servers.
•Validated and tested new systems, and created technical solutions for customers’ business problems.

Network Administrator at Arab American University
  • Palestine
  • September 2003 to August 2007

Key Responsibilities:
• Designed and deployed servers, defined roles and configured network equipment; including hubs, switches, cables, patch panels, routers, network cards and IP address, gateway, subnet mask, name servers, etc.
• Maintained network/server security and server backup/firewall systems, troubleshot network problems and provided quick and effective resolution to ensure maximum performance and availability for users.
• Planned effective network activation, IP addresses, workstation network configuration, and remote access.
• Troubleshot Windows OS and MS office programs and applications, installed drivers of printers, scanners and NICs, implemented/configured Windows 2003, 2008 and Redhat Enterprise 5 servers, as well as updated user account information and reset passwords.
• Installed, configured, troubleshot and administered Internet connections, and connected computers to wired/wireless local area networks inside the university campus.
• Managed diverse application servers and E-mail systems based on SMTP and POP3 Protocols and troubleshot client computer startup and user logon problems.
• Provided development, design and implementation of technical support systems, assisted in training and orientation of new staff, as well as installed and implemented networks/new systems for new faculties and computer labs.
• Designed and implemented internet connection and e-mail service. Installed network printer and scanners for dorm and employee resident within the university campus.
• Enhanced performance of computers and network hardware/software. Developed standards, guidelines, and procedures for appropriate use by operations and network support.

Education

Bachelor's degree, Computer Science
  • at Birzeit University
  • March 2003

Other Training & Certifications:

Specialties & Skills

Data Center
VMware Infrastructure
Disaster Recovery
Microsoft SQL Server
Communication & Interpersonal Skills,Leadership, Analytical,Team Building, Creative Problem Solving
Formulating Strategic Objectives, Development, Project Management
Security & Performance Enhancement, Backup Management, Reports Designing
installation, Configuration & Troubleshooting of Complex and Integrated Systems Problem
Installation of , Switches & Routers, Troubleshooting of multi environment systems
IT Management,Operations Management ,Infrastructure Management
Team Evaluation,Training & Development for new staff members, Assist in Recruitment and interviews

Languages

Arabic
Expert
English
Expert

Training and Certifications

Redhat Enterprise 7 Administration I (Training)
Training Institute:
Unix Education Center ( St. Petersburg / Russia )
Date Attended:
August 2018
Duration:
40 hours
VMWARE vRealize Automation : Install, Configure, Manage [V7] (Training)
Training Institute:
Global Knowledge ( U.A.E )
Date Attended:
August 2017
Duration:
40 hours
VMWare v Sphere: Install, Configure, Manage V 6.5 (Training)
Training Institute:
Ingram Micro Inc ( U.A.E )
Date Attended:
August 2017
Duration:
40 hours
Pearson BTEC Level 5 (Certificate)
Date Attended:
January 2016
VMware vSphere: Instructor Certification Workshop [V5.x] (Training)
Training Institute:
VMware International (United Kingdom)
Date Attended:
November 2014
Duration:
40 hours
Symantec Date Lose Prevention “ DLP “ Administration (Training)
Training Institute:
CTC Global Sdn Bhd (CTC Malaysia)
Date Attended:
June 2013
Duration:
40 hours
Data Centre Management Professional (Training)
Training Institute:
C-Net Training (U.A.E)
Date Attended:
September 2015
Duration:
56 hours
VMware VSphere: Data Center Design Workshop (Training)
Training Institute:
Ingram Micro Training ( U.A.E )
Date Attended:
August 2014
Duration:
24 hours
VMware NSX (New Generation Firewall System ): Install, Configure, Manage V6.0 (Training)
Training Institute:
Koenig Solutions Ltd ( U.A.E )
Date Attended:
December 2015
Duration:
40 hours
Administering Microsoft SQL Server 2012 Databases (Training)
Training Institute:
General Computer and Electronics ,G.C.E ( Jordan Amman )
Date Attended:
October 2015
Duration:
40 hours
VMware [5] vSphere:Install,Configure,Manage (Training)
Training Institute:
Magirus VMware Training Academy (U.A.E)
Date Attended:
May 2012
Duration:
40 hours
VMware Certified Professional 6 - Network Virtualization (VCP6-NV) (Certificate)
Date Attended:
March 2017
Valid Until:
March 2019
Red Hat enterprise Administration I,II,III (Training)
Training Institute:
Savvy tek Internationa l ( J o r d a n )
Date Attended:
June 2012
Duration:
120 hours
Certified Data Centre Management Professional (CDCMP) (Certificate)
Date Attended:
September 2015
Valid Until:
December 2018
VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV) (Certificate)
Date Attended:
December 2012
Valid Until:
March 2019