Total Years of Experience: 8 Years, 5 Months
March 2022
To Present
TQM officer
at الشركة السعودية للخدمات الأرضية
Location :
Saudi Arabia - Jeddah
December 2021
To February 2022
passenger service supervisor
at الشركة السعودية للخدمات الأرضية
Location :
Saudi Arabia - Jeddah
null
November 2019
To December 2021
Customer Service Agent
at الشركة السعودية للخدمات الأرضية
Location :
Saudi Arabia - Jeddah
November 2014
To October 2018
Secretary
at almawj polyclinic Company
Location :
Saudi Arabia - Jeddah
Responsible for providing administrative support to the administrative
manager and managing other tasks as assigned by the manager.
-Responsible for attending meeting with the manager and assisting in
creating new policies and plans to the company’s objectives.
-Responsible to preserve relationship with clients to understand their
requirements.
-Responsible for preparing staff and doctors schedule
Marketing Duties include:
-Assign to design of social media posts
-Preparing the content of social media
-Responsible for attending and planning event and exhibitions
Customer service Duties include:
-Resolve service problems by clarifying the customer's complaint; determining
the cause of the problem; selecting and explaining the best solution to solve the
problem;
-identify and assess customer’s needs to achieve satisfaction
-resolve customer complaints via mail - phone or social media
manager and managing other tasks as assigned by the manager.
-Responsible for attending meeting with the manager and assisting in
creating new policies and plans to the company’s objectives.
-Responsible to preserve relationship with clients to understand their
requirements.
-Responsible for preparing staff and doctors schedule
Marketing Duties include:
-Assign to design of social media posts
-Preparing the content of social media
-Responsible for attending and planning event and exhibitions
Customer service Duties include:
-Resolve service problems by clarifying the customer's complaint; determining
the cause of the problem; selecting and explaining the best solution to solve the
problem;
-identify and assess customer’s needs to achieve satisfaction
-resolve customer complaints via mail - phone or social media
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