Regional IT Manager
Confidential
Total years of experience :17 years, 10 Months
An MNC Company with more than 100, 000 employees world wide.
Having more than 18 years of experience in managing IT Departments and Information Technology Projects for MNC’s, I’m looking for an opportunity to implement my past experiences and learn new skills and knowledge.
Description of Work Environment Managing: Managing 5 Team members and entire KSA Agility IT Operation, Reporting to CEO, CFO and Global IT Director, Managing 1000+ IT User environment, Managing IT Operations of 3 main offices and 25 branch offices in Kingdome, Managing MPLS, IPVPN, DIAS, SIP, Multi Branch interconnectivity, ERP, WMS, Business Applications and IT network Infrastructure, Developing in-house software applications as per business requirements, Managing IT Environment of 400, 000 Sq. Meter head office, warehouse and 80, 000 Sq. Meter main regional offices.
IT MANAGEMENT: Managed entire KSA IT Operations, Managed IT Department of 5 team members and more than 1300+ IT user environment spread across 3 main offices and 18 branch offices, IT Budgeting, IT Security, Business Applications, IT network Infrastructure, Managing MPLS, IPVPN, DIAS, SD-WAN, SIP, VOIP Telephony, Multi Branch interconnectivity, ERP, WMS, IOT, Developing in-house software applications as per business requirements, Managing IT Environment of network and data center, .
IT PROJECT MANAGEMENT: Managing IT Projects as per PMBOK guideline and PMP standards, make sure that the project is completed within time frame and budget, Setting IT project goals and coming up with plans to meet those goals, maintaining IT project timeframes, budgeting estimates and status reports, Managing resources for IT projects, Coordinating IT project team members and developing schedules and individual responsibilities, Using project management tools like waterfall, agile methodologies, to track project performance and schedule adherence, conducting risk assessments for projects, Organizing meetings to discuss project goals and progress. Initiating IT projects with planning to meet goals, drawing project plan using MS Project and Excel, Maintaining IT project timeframes, budgeting estimates and submitting status reports to higher management, Using project management tools to successfully implement project, conducting risk assessments for project, organizing meeting to discuss project goals and progress.
IT INFRASTRUCTURE AND IT NETWORK MANAGEMENT: Managing MPLS, CBLS, IPVPN, VOIP, IOT, DIAS, SD-WAN, SIP, Multi Branch interconnectivity, IPSEC, Firewall and security configurations, fiber and P2P microwave interconnectivity, Implemented and managed complete IT Infrastructure including Data Center, server implementation, Business Application Support Management, AVAYA VOIP, CCTV Implementation, Firewall, CISCO devices, etc...
ERP AND APPLICATION MANAGEMENT: Implemented and Managed ERP Systems, End user support, Bug fixing, Year End and Month End processing, Generating MIS reports, Strong experience in GL, AR, AP, Sales & Marketing, HR Modules. Microsoft Dynamics AX Financials, Trade and Logistics, ERP Technical Programming (X++, SSRS, SSAS, BI), WMS Warehouse Management System (WMS), DMS.
IT SECURITY: Handled Aramco CCC Certification project, Firewall, CISCO Router Security Configuration, IT Network Security Configurations, Anti-Virus Implementations, Server Security management, Data center Security Management, VPN, Encryption, Disaster Recovery, Backup Plans, CCTV and Access Control, implemented complete IT Security policy and Disaster recovery plan, handled IT Security using Firewall, Implemented 2 factor authentication, Threat detection, VPN Encryption, Configured redundant backup process, etc...
KEY JOB RESPONSIBILITES HANDLED:
Managed IT projects within the firm as per PMBOK standard Managed and Implemented ERP Systems Managed IT infrastructure of entire organization Managed the IT Business support activities Managed the maintenance of the IT databases Managed the IT security in the firm Disaster Recovery and system backups activities in the firm Managed the IT Budget of the department Managed the IT vendors and suppliers that sell IT services (Hardware and Software) and infrastructures to the firm Managed IT Procurement logistics and warehousing Performed System Analysis and Business Analysis as per BABOK Standard
KEY TECHNICAL SKILLS
IT & PROJECT MANAGEMENT: Managed IT Department team of 4 members, Managed IT projects as per PMBOK standard, Handled more than 250 IT user environment, Implemented complete IT Infrastructure including ERP implementation, Data Center and IT Data Center implementation, IT Budgeting.
ERP (Dynamics AX): Microsoft Dynamics AX Financials, Trade and Logistics, ERP Technical Programming (X++, SSRS, SSAS, BI), WMS, DMS.
IT SECURITY: Firewall Security Handling, CISCO Router Security Configuration, IT Network Security Configurations, Anti-Virus Implementations, Server Security management, Data center Security Management, VPN, Encryption, Disaster Recovery, Backup Plans, IT Security implementation, CCTV and Access Control, etc...
IT INFRASTRUCTURE: Implemented and managed complete IT Infrastructure including Data Center, server implementation, Business Application Support Management, AVAYA VOIP, CCTV, Firewall, CISCO devices, etc...
APPLICATION DEVELOPMENT AND PROGRAMMING: ASP.Net and PL/SQL, VB.Net and PL/SQL, Business Application Development, Web Designing and Programming, Software coding and programming, In-house system development, Enterprise Portal
IT NETWORK LAN/WAN/WLAN/WAP: Cisco Router and Switch Management, Microsoft Environment Network Management, CCNA, MCP, MCSE, LAN/WAN/WLAN/WAP Administration,
DATABASE, MIS AND SYSTEM/BUSINESS ANALYSIS: Oracle, MS SQL Server, My SQL, Crystal Report, PL/SQL, Data Analysis and Reporting, Performed System Analysis and Business Analysis as per BABOK Standard.
IT MANAGEMENT: Managed entire KSA IT Operations, Managed IT Department of 5 team members and more than 1300+ IT user environment spread across 3 main offices and 18 branch offices, IT Budgeting, IT Security, Business Applications, IT network Infrastructure, Managing MPLS, IPVPN, DIAS, SD-WAN, SIP, VOIP Telephony, Multi Branch interconnectivity, ERP, WMS, IOT, Developing in-house software applications as per business requirements, Managing IT Environment of network and data center, .
IT PROJECT MANAGEMENT: Managing IT Projects as per PMBOK guideline and PMP standards, make sure that the project is completed within time frame and budget, Setting IT project goals and coming up with plans to meet those goals, maintaining IT project timeframes, budgeting estimates and status reports, Managing resources for IT projects, Coordinating IT project team members and developing schedules and individual responsibilities, Using project management tools like waterfall, agile methodologies, to track project performance and schedule adherence, conducting risk assessments for projects, Organizing meetings to discuss project goals and progress. Initiating IT projects with planning to meet goals, drawing project plan using MS Project and Excel, Maintaining IT project timeframes, budgeting estimates and submitting status reports to higher management, Using project management tools to successfully implement project, conducting risk assessments for project, organizing meeting to discuss project goals and progress.
IT INFRASTRUCTURE AND IT NETWORK MANAGEMENT: Managing MPLS, CBLS, IPVPN, VOIP, IOT, DIAS, SD-WAN, SIP, Multi Branch interconnectivity, IPSEC, Firewall and security configurations, fiber and P2P microwave interconnectivity, Implemented and managed complete IT Infrastructure including Data Center, server implementation, Business Application Support Management, AVAYA VOIP, CCTV Implementation, Firewall, CISCO devices, etc...
ERP AND APPLICATION MANAGEMENT: Implemented and Managed ERP Systems, End user support, Bug fixing, Year End and Month End processing, Generating MIS reports, Strong experience in GL, AR, AP, Sales & Marketing, HR Modules. Microsoft Dynamics AX Financials, Trade and Logistics, ERP Technical Programming (X++, SSRS, SSAS, BI), WMS Warehouse Management System (WMS), DMS.
IT SECURITY: Handled Aramco CCC Certification project, Firewall, CISCO Router Security Configuration, IT Network Security Configurations, Anti-Virus Implementations, Server Security management, Data center Security Management, VPN, Encryption, Disaster Recovery, Backup Plans, CCTV and Access Control, implemented complete IT Security policy and Disaster recovery plan, handled IT Security using Firewall, Implemented 2 factor authentication, Threat detection, VPN Encryption, Configured redundant backup process, etc...
IT BUDGETING: Prepared Yearly and Quarterly IT Budgets and involved in cost control processes in coordination with
Finance and other department.
IT BUDGETING: Prepared Yearly and Quarterly IT Budgets and involved in cost control processes in coordination with
Finance and other department.
APPLICATION DEVELOPMENT AND PROGRAMMING: Developed in-house business applications using ASP.Net and PL/SQL, VB.Net and PL/SQL, Crystal report, Business Application Development, Web Designing and Programming, Software coding and programming, In-house system development, Enterprise Portal
IT NETWORK LAN/WAN/WLAN/WAP: Cisco Router and Switch Management, Worked in Cisco Access switches, Core Switches, Routers, Wireless controllers. Microsoft Environment Network Management, RF HHT, etc...
DATABASE, MIS AND SYSTEM/BUSINESS ANALYSIS: Oracle, MS SQL Server, My SQL, Crystal Report, PL/SQL, Data Analysis and Reporting, Performed System Analysis and Business Analysis as per BABOK Standard.
DAT CENTER AND SERVER MANAGEMENT: Managed Datacenters with 15 HP servers, Firewall, VPN, Multi Redundant Internet connections, Fiber optic infrastructure, Access Switches, Distribution Switches, CISCO Routers, Managed server software deployment, Administered and Configured MS Windows Servers, DHCP, DNS, RAS, PDC Servers, Print Servers, ERP Servers, Fax Servers, Anti-Virus servers, Backup Servers, Domain servers, File servers, EDMS Servers, etc.. Managed server software deployment, patching, monitoring, maintenance, development, upgrade, and support of all server software.
OTHERS: Helpdesk management, Document Management Software Experience (dms and edms), System analysis and business analysis, It audit, policy and procedure preparation, prepared board pack and management reports using data generated from the system, it vendor management and hardware procurement.
Completed Master Degree in Computer Applications .
Completed with first class.
Completed Certificate Training In Project Management - PMP
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