Basma Khomrichi

Greet customers
Assisting shoppers to find the goods and products they are looking for.
Giving advice and guidance on product selection to customers.
Being responsible for processing cash and card payments.
Maintaining and updating the data base of VIP customers.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Balancing cash registers with receipts.
Be involved in stock control and management.
Responsible dealing with customer complaints.

Greet customers, offer assistance and serve them in order to ensure their needs are answered in a
Timely manner and in compliance with quality and customer service standards.
Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable.
Perform physical and electronic inventory of shop products on a regular basis as per Company
Guidelines in order to ensure accurate stock keeping.
Arrange and display received merchandise under the direction of the Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed.
Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.