Messenger
Elseif engineering construction company
Total years of experience :5 years, 10 Months
o Responsible for cleaning all offices staff at the start of the day
o Maintaining the cleanliness of the kitchen/pantry
o Prepare of all drinks of the employees and clients
o Helping the associate staff or the management staff in doing their responsibilities
o Training co-workers in workplace to perform workplace by utilizing computer application and sustain efficiency of the workplace method and procedures
o Coordinating the maintenance and repair of the deices of the workplace
o Organizing and keeping files and handling projects
o Dealing with inquiries or need of the visitors and other staff.
o Greet customers as they arrive at the shop and inquire into their orders
o Provide customers with information on popular coffee blends and its originated
o Take orders and punched in the database
o Monitoring of daily sales, market inventory and incoming stocks
o Up selling of cakes and other Beverage drinks
o Making the best beverages of the customers either hot/cold drinks
o Assist with new partner training by positively reinforcing successful performance and giving respectful encouraging coaching as needed
o Responsible discover respond to customer need
o Maintain and organize workspace
o Follow health safety sanitation guidelines for all products
o Responsible to recognize and reinforce individual team accomplishment.
o Responsible for purchasing a non-available stocks in the market for the substitute of non-available ingredients.
o Providing a training quality control to an exact standard continuously to my co-workers
Duties and Responsibilities (Job Description)
In RESTAURANT:
o Greet guest and present them the menu
o Inform guest about the special items for the day and menu changes if any
o Suggestion of food and beverage to the guest and up sell
o Obtaining revenues, issuing receipt, accepting payments, returning the change
o Perform basic cleaning task as needed or directed by supervisor
o Communicate to the guest and provide assistance with their queries
o Serving of food and beverage to the guest as per course of order
o Filling of absent staff as needed
IN EVENTS/FUNCTION
o Setting events room and halls as per according to the number of packs/participants
o Set table skirting according to the theme of the events
o Set all linens and dishware at flat ware
o Set banquet table with dishes
o Carry food trays to the tables
o Anticipate guest needs continually and fulfill theme appropriately
o Clean premise along with stripping table cloth and napkins
o Clean the events room before turn over to the next shiftQ
o Greet customers and escort them according to their preference
o Fill water glasses
o Offer some appetizer or aperitif drinks
o Taking orders and provide information about menu items
o Suggest menu items when requested by the customers
o Repeat order by customer
o Punch to POS of what they order
o Ensure that the order is prepared according to menu
o Ensure that the food offer is always available
o Serve of meals and other orders according to in order(soup down to desserts)
o Tell something about how the food prepared and the ingredients it used
o Ensured that continue service during the course of theme
o Providing for the correct and proper handling of all checks
o Remove dishes and glasses from tables or courteous, take them to the kitchen for cleaning
o Clear all side station at the end of the shift
o Provide guest information about local areas including giving directions
o Provide information about the hotel services or events.
o Discussed a little information about the history of the hotel
o Prepare all needs of the second shift.