Behnaz  Kalateh , Customer Service, Sales and Marketing

Behnaz Kalateh

Customer Service, Sales and Marketing

Voneco

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business in hospitality management
Experience
11 years, 8 Months

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Work Experience

Total years of experience :11 years, 8 Months

Customer Service, Sales and Marketing at Voneco
  • Malaysia
  • My current job since January 2020
Administration Manager at Playfit
  • Malaysia - Kuala Lumpur
  • October 2017 to October 2019

• Receptionist Manager
• Customer Service
• Accountant
• Sales And Marketing
• Human Resources

Business Developer And CEO’s Personal Assistant at Lions Entertainment And Media
  • Malaysia - Kuala Lumpur
  • April 2017 to October 2017

• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
• Devising and maintaining o ce systems.
• Screening phone calls, enquiries and requests, and handling them when appropriate.

F/b Outlet Manager at Tropicana Golf And Country Resort
  • Malaysia - Kuala Lumpur
  • December 2016 to March 2017

• Demonstrated ability to greet patrons, entertain them and educate them on our menu.
• Educating patrons on our products and services that we offer.
• Educating staff to give professional service and to assure their great experience.
• Adaptability in preparing and serving foods and beverages at patron's tables.
• Organising food and beverage training for entire service crew for efficiency, good service and maximising sales.

F/b Outlet Manager at Fisherman Restaurant And Bar
  • Malaysia - Kuala Lumpur
  • January 2016 to December 2016
Receptionist and Call Center at Empire Hotel Subang
  • Malaysia - Kuala Lumpur
  • June 2013 to December 2015
Hostess And Waitress at Tarbush Restaurant
  • Malaysia - Kuala Lumpur
  • July 2012 to June 2013

Education

Bachelor's degree, Business in hospitality management
  • at Limkokwing University Of Creative Technology
  • December 2017
Diploma, Hospitality And Hotel Management
  • at Sunway University
  • December 2014

Specialties & Skills

Customer Service
Sales and Marketing
Personal Assistant
Management
Food Service
training
service
management
sales and marketing
teamwork

Languages

English
Expert
Persian
Beginner