Business Development Coordinator.
Global Energy Talent
Total years of experience :17 years, 4 Months
• To be responsible to follow up with all the concerned sales staff, order processing staff and accounting staff for account and on time issuing of quotations, invoices, fax, email and purchase orders, shipments …. Etc.
• To process and keep along (MS excel sheet ) for inquires by phone, fax, email and provide daily report for sales and marketing manager
• Mention customer complain register and insure the completion of the corrected action
• Open A file or each sales engineer containing the following A -weekly customer visit plan B- active pending quotation
• Check the sales email account and forward the email to the concerned sales staff
• Make sour all quotation are signed by either manager
• Complete and update the supplier registration process with all of the customer
• Construct sales statistics and provide the report to the sales and marketing manager
• Coordinate with business development manager on project information and distribute it to all the concerned sales staff
• Coordinate with service center manager on any service inquiry and handover the responsibility to crevice department
• After optioning a solid technical back ground, it possible to visit customers along with sales engineer to insure proper introduction of company and to not down all customer requirements, complaints
• Assist in the completion of employee appraisal/ assessment forms for all the sales staff
• To participate in any project or curry out specific task maybe assigned by the sales and marketing manager from time to time
• Data entry on the our system
Authorities :
• Flow with all sales team to insure smooth process of orders and higher efficiency
• Report to management any issues concerning complaints pr problem with customer or employees
Communication /reporting :
Sales and marketing manager
June 2009 To Now:
Company Industry: E- Recruitment
Job Role/Department: Sales
• To build a new client portfolio and retain the existing client base.
• To actively pursue customers as per Seekersi’s sales plan objectives through outdoor selling; with a benchmark of 4 qualified meetings with new prospect clients and 2 repeat (follow-up, relationship building and maintenance …etc.) meetings with existing clients every working day.
• To conduct telemarketing calls to inform the market at large about Seekersi, and get new prospects.
• To manage a telemarketer, supervise performance in order to achieve the required 5 qualified meetings every working day.
• To manage a customer care executive and supervise performance in order to guarantee customer delight, proper and repeat usage of the system, to retain and maintain client base.
• To train and motivate the telesales team (telemarketer and customer care executive) and lead them by example, to ensure consistently high productivity.
• To ensure that the minimum quota is achieved every month by achieving the minimum sales statistics as per Seekersi.com’s selling strategy.
• To continuously conduct market research on customers’ needs and share it with department heads in order to improve Seekersi’s offerings.
• Report to the designated supervisor on all sales & operational matters.
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The main tasks :
1-Follow up with the active clients.
2-Full training for the new clients on the system.
3-Outdoor meetings.
4-Retching the customer's satisfaction.
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• Develop a strong relationship with new and existing customers.
• Motivate clients to activate Job Postings.
• Report to the consultant on all sales & operational matters.
• Continuously conduct market research on customers’ needs and share it with sales department.
• Formulate and execute market strategies to achieve assigned targets
• Identify, develop and maintain regular contacts with customers, specifies and contractors.
• Handle communications on inquiries, orders, quotations, complaints, samples and design requests.
• Report activities, performance, market conditions and competitive activities to higher level of supervision
• Take care of display at customers, specifies and projects to enhance the image of the company in the mind of customers.