Berna khazzaka Asmar

 Develop HR Strategy: Create and lead the development of the organization's HR strategy in alignment with its overall business objectives.
 Team Leadership: Manage, mentor, and inspire the HR team, providing clear direction and facilitating professional growth.
 Talent Acquisition: Oversee the recruitment and selection process to ensure the organization attracts and hires top talent. Develop and improve recruitment strategies.
 Performance Management: Implement performance appraisal systems, provide guidance on performance improvement, and oversee the evaluation of employees' work.
 Employee Relations: Handle complex employee relations matters, ensuring fair and consistent application of HR policies and procedures. Mediate disputes and maintain a positive work environment.
 Compensation and Benefits: Manage compensation and benefits programs, including salary reviews, bonuses, and benefits packages, to attract and retain top talent.
 Legal Compliance: Ensure the organization complies with all local, state, and federal employment laws and regulations. Stay up-to-date with HR-related legislation.
 Diversity and Inclusion: Lead diversity and inclusion initiatives, promoting an inclusive workplace culture that values differences and fosters diversity.
 Workforce Planning: Develop and implement workforce planning strategies to address staffing needs, succession planning, and talent retention.
 Budget Management: Manage the HR department's budget, ensuring efficient allocation of resources and cost control.
 Terminations and Offboarding: Oversee employee terminations and offboarding processes, ensuring compliance with legal requirements and a positive experience for departing employees.

 Directly reporting to the owner.
 Create internal Rules and regulation for the center.
 Supervising all daily operations of the company including marketing, purchasing and sales.
 Manage all building maintenance issues and facility aesthetics.
 Generating monthly reports reflecting floor operation.
 Managing Leave data for all employees.
 Focal point for Insurance (For the Center, for operations and for employees)
 Holding cash salaries for new joiners
 Sales and promotions permit from the Ministry of Economy and Commerce.
 Commercial registrations (CR), Computer Cards, Trade Licenses approvals and renewals from Ministry of Economy and commerce.
 Recruitment and general introduction for new employees to the company’s organizational structure and HR policies & Procedures.
 Follow up with the PRO regarding QID for new staff and QID renewals and checking out the immigration and visa status of perspective employees.
 Ensuring that all the HR staff handle employees’ personal data in a professional and confidential manner.
 Investigating employee grievances.
 Carrying out routine administrative duties such as all kinds of letters for the staff.
 Performing employee reviews and developing corrective action plans if needed.
 Developing and implementing strategies, procedures and business plans needed to enhance company growth.

 Supervising all daily operations of the company including marketing, sales and telemarketing
 Generating and presenting quarterly reports reflecting floor operation relying on ISO standards
 Working closely with the Chief Executive Officer and Chief Financial Officer on all matters related to the business
 Performing employee reviews and developing corrective action plans if needed
 Developing and implementing strategies, procedures and business plans needed to enhance company growth
 Working with the executive team to set company performance goals
 Cultivating and providing opportunities for rising talent within the organization
 Manage all building maintenance issues and facility aesthetics.
 Develop comprehensive standard facility operations manual, including written policies and procedures for all spa facility services, administration and maintenance.
 Determine and repair financial discrepancies in spa management database.
 Maintain client database and coordinate email marketing efforts using client data.
 Communicates with the GM in approving request of the department manager regarding recruitment and job rotation.
 In charge of Attendance monthly report to be updated and send it to the Accounting Department for payroll.
 Handles advertising request along with the advertising process.
 Works on sorting the existing CV’s as well as the newly received ones according to the criteria set by the HOD.
 Interviewing short listed candidates.
 Responsible of agreements with recruitment agencies.
 Conducts testing process and enters results on the Test Result Sheet (TRS).
 Precede the induction process to the accepted candidates.
 Coordinate with Accounting Department regarding new employee along with his salary package and all benefits.
 Follow up PRO Request Form (PRF) and approve it.
 Responsible to follow-up the induction.
 Explains to the new employee the Internal Rules and Regulations as well as the List of Sanctions and Work Regulations.
 Enables the new employees to sign and made aware of the use of the forms.
 Update all Job Descriptions (JOD) as per job requirement.
 Informs all staff by email for those employees whose service at NL - Bioskinspa ends and transfer the files at Terminated Employees.
 Update Monthly Report of the Recruitment List.
 Records the result of the Employee Performance Evaluation (EPE) in the Performance Evaluation Register (PER).
 Hands on employee Complaint Sheet (ECS) for immediate action.
 Inaugurate the Training Plan (TPL) being set by the HOD’s on the beginning of the year and follow up the execution during the year.
 Liaises with the GM for final decision of the training request made by an employee if accepted.
 Handles the accepted or refused Training Request Form filled by the HOD’s.
 Looks for an appropriate training center, fills all the related details on the request form, updates related persons and make sure if the training includes any charge if the request is approved by the GM.
 Liaise with Accounting Department for training fees and make sure that it’s covered by the budget.
 Monitor staff performance.
 Responsible of the employees’ vacation (after sending with signature from HOD) and update their vacations record.
 Responsible of changing the employees working time and also in case of the season changes (Ramadan or other).
 Responsible of informing the employees by email regarding the official holidays or other.
 Responsible of choosing the employee of the month after nominating them from HOD.

Senior Personnel Executive
Representative of the administration and HR department of the company for Qatar reporting to the regional HR and Admin Manager
Leave data for ATG Qatar employees
Insurance
Employees bank accounts
Holding cash salaries for new joiners
Sales and promotions permits from Ministry of Economy and Commerce
Commercial registrations (CR), Computer Cards, Trade Licenses approvals and renewals from Ministry of
Economy and Commerce
Recruitment and general introduction to new employees about the company’s organizational structure and HR
Policies
Issuing QID for new staff and QID renewals and checking out the immigration and visa status of perspective
Employees
Ensuring that all the HR staff handle employees personal data in a professional and confidential manner
Investigating employee grievances
Carrying out routine administrative duties such as all kind of letters for ATG staff

•Define and propose HR policies: Recruitment, training and development, career management, reward policy.
•Supervise Personnel Administration and Payroll for the company, ensuring on-time delivery, accuracy of information provided and legal compliance, especially for payroll, individual contracts, etc.
•Checking out the immigration and visa status of prospective employees.
•Managing employee Bonus Program, Accommodation Issues, Suit Allowances and Pension issues.
•Develop and maintain good internal working relationship with key positions and employees.
•Contribute to the overall success of the company through the provision, implementation and maintenance of sound and effective personnel policies and procedures.
•General introduction to new employee about the company, organization structure, HR policy, general rules & procedures.
•Planning of Manpower, Design and implement a recruitment strategy and take accurate details of current vacancies,
Handling local, overseas recruitment. Expertise in recruitment processes and candidates filtration and selection according
To company needs.
•Ensure competency based selection and assessment processes are consistently and professionally applied and aligned to
Role profiles job descriptions.
•Accomplishes staffs results by communicating job expectations, planning, monitoring and appraising job results, coaching.
Counselling and disciplining employees, initiating coordinating and enforcing systems policies and procedures.
•In charge of all recruitment, selection and induction activity for both permanent and temporary staff.
•Managing an effective employee performance review system.
•Carrying out routine administrative and clerical duties.
•Ensuring that all HR staff handle employee personal data in a professional and confidential manner.
•Investigating employee grievances.
•In charge of car fleet of the company, drivers and cars maintenance.
•The focal point of WOQOD program.

•Managing SAP workflows for Financial Accounting Staff: Annual leave, Sick leave and raising PAF (Transfer, Promotion and contracts renewal).
•Coordinating with HR Dept. to arrange staff trainings (In-house, Overseas and Mandatory trainings).
•Confers with managers, instructors (L&D dept.) to determine training needs.
•Responsible for updating monthly KPI (Key Performance Indicator) report by collecting, analysing, and summarizing operational data.
•Update Interviews Assessment forms and create interviews schedule on the system.
•Screening CVs for Financial Accounting provided by HR dept.
•Responsible for updating weekly departmental activities report.
•Managing and coordinating all HR issues for the Financial Accounting staff including hiring process.
•SharePoint Administrator.
•Translating letters from Ministry of Finance and Ministry of Labor into English.
•Coordinating between Qatargas and Total (France) about letters and invoices sent in French.
•SAP Coordinator managing (PO, PR and SE).
•Assist in Budget Book Preparation & Distribution to Shareholders.

•Responsible for issuing LCs and ensuring that all shipping clauses, terms and conditions are in line with sales agreement and proforma invoice.
•Negotiating with banks for all terms to issue LC.
•Follow up on all documentation and custom clearance.
•Follow up on LG issuance for company projects.
•Ensure that cash coverage or facilities are in place for LC & LG processing.

•Schedules training classes, based on availability of classrooms, equipment, and instructors.
•Coordinates activities of instructors engaged in training employees or customers of industrial or commercial establishment.
•Assigns instructors to conduct training
•Maintaining and monitoring control procedures to ensure accuracy and timeliness of the payroll
•Administer Benefits including new employee enrolment and changes in benefits
•Processing all changes, benefit changes, and personnel information
•Monitoring annual and daily vacation entitlement for all employees
•Tracking time for hourly & temporary employees as well as vacation, sick and holiday
•Maintaining all personnel files within the payroll department
•Responsible for recruiting to fill a variety of positions
•Securing relevant insurance packages, both medical and life, in addition to work accidents for all employees
•Responsible for obtaining work permit for all employees from the Ministry of Labour and Finance
•Responsible for preparing employee reports for the Lebanese Ministry of Finance