• Develop and execute the strategic and Business oriented roadmap for delivery partner experience across
Middle east and GCC clients.
• Define project scope, objectives, timelines, and deliverables in alignment with business goals and value
creation for the customer and portfolio. Detail comprehensive features and user stories with robust
acceptance criteria and persistent tests to comply with the Definition of Done (DoD).
• Build and manage external partnerships to deliver campaigns and benefits for Delivery Associates and DSPs,
including organizing annual partner meetings and launching ignite events across the region.
• Facilitated PI Planning and Iteration Planning for a specialized Data Hub project, utilizing WSJF to prioritize the
Program Backlog and ensure 100% alignment with the Product Roadmap and Business Stakeholders.
• Led product and initiatives through cloud migration, data warehouse, MDM, data governance, and airline
digital transformation initiatives. Leading the data driven initiatives for data warehouse feed/ source
ingestions.
• Cultivated a culture of continuous improvement by leading quarterly workshops on advanced analytics
techniques, contributing to a 15% rise in team productivity.
• Collect and analyze insights from multiple listening channels to identify experience priorities, and collaborate
cross-functionally with operations, engineering, design and Architecture teams.
• Developed and implemented project management best practices that improved team efficiency by 60%.
Utilized Agile methodology and tools to ensure a successful product launch
• Manage vendor and third-party technology partnerships across cloud and data platforms (Azure). Develop
business cases and ROI models to justify AI investments aligned with Middle East aviation growth strategies.
Collaborate with Senior Product Management to deliver the product strategy, vision, and roadmap for critical
data initiatives.
• Accountable for program strategy, end to end delivery, and communicating results to senior leadership
experience. Facilitate communication between technical teams and business stakeholders.
• Managed stakeholder relationships and improved customer engagement by 30%, Generated a cloud migration
plan for a major Airlines client, resulting in a 35% reduction in IT operational costs and a 25% increase in data
processing speed. Establish and track KPIs, milestones, and success metrics for AI initiatives.
• Data migration project planning, Data migration strategies and alignment with the customer (Onshore. Onsite
experience working on working with customer).
• Lead and manage stakeholders across business, IT, and external vendors.
• Built the Agentic AI Agents to perform the Manual and Repetitive daily tasks. Functional Knowledge and
practical execution of Agentic AI. Data Analysis & Reporting
• Led and Managed 2 Artificial Intelligence and Machine Learning projects from initiation, discovery, design to
production deployment. Managed project schedules, budgets, risks, and dependencies.
• Conducted workshops on data visualization techniques for over 200 employees, contributing to a 15%
increase in visualization proficiency across teams.
- Company industry:
- IT Services
