Customer Consultant - Sales Representative
Malia Group
Total years of experience :13 years, 4 Months
Developing and maintaining a thorough knowledge of products, pricing structure and monthly offers.
Identifying leads, managing prospects and acquiring new business and opening new accounts
Determining customer needs and proposing appropriate products.
Meeting or exceeding the new business sales goals.
Completing scheduled and cold call prospecting activities to establish first and follow up appointments with customer decision makers.
Preparing and delivering sales proposals/presentations and follow up with key decision makers.
Completing required reports and other paperwork in a timely manner and in accordance with Company policy.
Developing and maintaining an awareness of market behavior and competitive trends and respond accordingly.
Regularly meeting with Sales Manager to review weekly sales activities, progress on goals, and status of prospective customers.
Arranged appointments with doctors, pharmacists and optometrist to present our product.
Organized conferences for doctors and other medical staff;
Kept detailed records of all contacts, both potential and existing.
Reached (and if possible exceeding) annual sales targets.
Planned work schedules; weekly and monthly timetables.
Regularly attended company meetings, technical data presentations and briefings.
Took sales orders.
Kept informed about competitors' products and activities.
Delivered sales reports to upper management and ensure quotas are met.
Maintained a computer database to record all sales.
Attended meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Called on policy holders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Customized insurance programs to suit individual customers, often covering a variety of risks.
Developed marketing strategies to compete with other individuals or companies who sell insurance.
Ensured that policy requirements are fulfilled and completion of appropriate forms.
Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
Planed and oversaw incorporation of insurance program into bookkeeping system of company.
Sought out new clients and generate lists of prospective clients.
In charge of all the floor manager's duties and responsibilities.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Developed and maintained exceptional customer service standards.
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Correctly calculated inventory and ordered appropriate supplies.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.