Relationship Officer
Barwa Bank
Total years of experience :6 years, 2 Months
Present and sell all personal banking products and services to the potential customers in an ethical structured and professional manner.
Promote the sales of deposit, investment, insurance, credit cards, home finance and personal finance products and services.
Interview applicants for personal and mortgage loan, investments and savings plans.
Study the Credit Bureau report and complete the facility documentation.
Evaluate applicant’s financial status, references, Credit Bureau report and ability to repay the facility.
Submit the credit card and facility application to the operations team with recommendation for approval, incase, if the submitted application is rejected, capable of resubmitting the application within the TAT.
Open personal accounts and provide access to ATM, Telephone banking and Online banking services.
Assist Clint’s by proposing solutions to address financial objectives such as business expansion, investment solutions and other financial goals.
Keep follow up with existing customers.
Ensuring the highest levels of service to the High Net Worth customers.
Profiling Customers and provide financial products to meet customer needs.
Makes direct contacts with customers and the target market to sell Bank’s products & services
Meeting and exceeding the assigned target on a monthly basis
Reviews characteristics of Bank’s products, identify weakness and suggest improvements in the packaging of the products.
Conducts market research when required.
Assists in handling product launching / promotional programs.
Maintain local and international client database to promote Bank’s new and re-packaged Products.
Participating in Exhibitions/ forums to represent Doha Bank Products
Communicating directly with the customers in kiosk and helps those to apply for open an account and other banking products such as credit cards, loans, fixed deposits etc.
Communicating new banking customers through PPT presentations and making banking awareness to new customers.
Achieving above base target.
Checking the approvals of credit card, personal loan and other loans in HDFC bank intranet.
Keeping follow up with applications submitted for fast approvals.
Tying up companies for account opening there by applying for credit card and loans.
Sorting out the rejected application and informing the customers regarding the rejected reason and clear it for re-submission.
Checking the account opening status in Oracle Flex cube
Putting CRMs for credit card, personal loan, fixed deposits and other asset banking products.
Taking online statement in core banking.