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Rajroop Ramankutty, customer account executive

Rajroop Ramankutty

customer account executive·Jazco General Trading W.L.L

Bahrain

Bachelor's degree, Commerce

Work experience

Total years of experience: 18 years, 11 months

customer account executive

May 2023 - Present

Jazco General Trading W.L.L

Manama, Bahrain

May 2023 - Present

Company industry:
Oil & Gas
Job role:
Sales

Salesman

March 2020 - November 2022

Future Communication Company (Bahrain)W.L.L

Manama, Bahrain

March 2020 - November 2022

Educated customers on product features and technical details to highlight benefits.
Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Contacted new and existing customers to outline benefits of products.
Company industry:
1372
Job role:
Sales

Sales Supervisor

July 2018 - January 2019

Ibaj Trading Establishment

Kerala, India

July 2018 - January 2019

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Supported team members by assisting in upselling products and services and closing sales with customers.
Supported business performance targets to drive improvements in sales and customer satisfaction levels.
Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Teller, Counter Sales

November 2008 - January 2017

Purhottam Kanji Exchange Company L L C

Nizwa, Oman

November 2008 - January 2017

Supported sales team members to drive growth and development.
Coached, developed and motivated team to achieve revenue goals.
Resolved customer complaints regarding sales and service.
Enhanced sales volume through skilled support to both new and inactive customers.
Company industry:
Banking
Job role:
Banking

Accountant Cum Tax Consultant

March 2007 - November 2008

K P Associates Building Designers and Tax Consultantanct

Kerala, India

March 2007 - November 2008

Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Coded invoices and other records to maintain organized and accurate records.
Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
Reconciled company credit cards, expense accounts and other expenses and financial records.
Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
Reviewed general ledger entries for accuracy and completeness.
Company industry:
Accounting
Job role:
Accounting and Auditing

Hardware Technician

September 2004 - February 2007

IT Park Computers( Sales and Service)

Kerala, India

September 2004 - February 2007

Performed diagnostics, isolated problems and fixed electronic hardware components by testing and exchanging to ensure functionality.
Constructed, installed and tested customized configurations based on numerous platforms and operating systems.
Troubleshot daily IT desktop client issues, supporting, various offices.
Implemented updates, upgrades and patches to limit loss of service.
Identified system data, hardware or software components to meet user needs.
Boosted sales through customer education, competitor knowledge and strategic upselling techniques.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Education

Madurai Kamaraj University

April 2018

April 2018

Bachelor's degree, Commerce

India

GPA (percentage): 59%

GPA (percentage): 59%

Vocational Higher Secondary Education

April 2002

April 2002

High school or equivalent, Computer Applications

India

GPA (percentage): 64%

GPA (percentage): 64%

Mathematics,Physics,Chemistry with Computer Application

Skills

Punctuality

Expert

Cash Handling

Expert

Time Management

Expert

Sales

Expert

Branch Management

Expert

Using computer with Different operating systems

Expert

Microsoft office Especially Excell

Expert

Speaks arabics

Intermediate

Able to effectively handle multiple task simultaneously

Expert

sales coordination

Intermediate

negotiation

Intermediate

Customer Service

Expert

Counter Sales

Intermediate

problem solving

Intermediate

operation

Intermediate

Mobile Device Sales Support

Intermediate

customer interactions

Expert

merchandising

Intermediate

Mobile Device Personal Computer & IOT device selling

Intermediate

Purchasing

Beginner

Materials

Beginner

Time Management

Expert

Sales

Expert

Branch Management

Expert

Cashier

Expert

Languages

English

Expert

Malayalam

Native Speaker

Tamil

Intermediate

Hindi

Expert

Arabic

Beginner

Hobbies and interests

Movies
Music
Photography

Nature photography Wildlife, Landscape, Birds, Sunset,etc.....

Traveling

my wish travel around the world