Blessy Shaji, Customer Service Representative

Blessy Shaji

Customer Service Representative

Square soft technology Est

Location
United Arab Emirates
Education
Bachelor's degree, Accounting
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

Customer Service Representative at Square soft technology Est
  • United Arab Emirates - Dubai
  • My current job since May 2022

I am an experienced and customer-focused professional seeking a challenging role as a Customer Service Representative. With 3 years of experience in BPO and one year of experience as a front office admin. I possess strong communication, problem-solving, and interpersonal skills. Committed to delivering a positive customer experience and exceeding expectations. Eager to contribute my skills and dedication to your team.

Education

Bachelor's degree, Accounting
  • at Mahatma Gandhi University (kottayam)
  • May 2019

During my studies, I undertook a project focusing on the effectiveness of advertising within the retail industry, specifically examining the strategies employed by Bata. This comprehensive study involved conducting market research, analyzing consumer behavior, and evaluating the impact of various advertising channels on brand perception and sales performance.

Specialties & Skills

Hospitality
Customer Insight
Communication Skills
Customer Retention
Customer Support
Problem solving skill
Continuous learning
Active listening
Communication skill
teamwork
Adaptability

Languages

English
Expert
Malayalam
Native Speaker

Hobbies

  • Baking , Hand embroidery, craft