Executive Secretary
Landmark Group
Total years of experience :19 years, 3 Months
● Served as corporate liaison between the different departments and reporting Manager.
● Managing the schedules and communications of key company executives.
● Handled all administrative task for the running of the department.
● Completes a broad variety of administrative tasks including: managing an extremely active calendar of appointments; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
● Plans, coordinates and ensures the schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the time and office
• Maintaining database for the different surveys conducted on Monthly basis and providing reports for the same
• Coordinating Project Head as and when required on best practices to improve and for advancement.
• Attend training sessions provided by Emaar for advancement.
• Creating and updating forms and database required for surveys evaluation.
• Providing Quarterly Audit report of all the assets of Emaar
• Assisting in Micro-strategy and System requirements
• Media Check on daily basis
• Trip Advisor, Zomato and FourSquare special statistics comparison report for the different Emaar attractions and F&Bs.
• Conducting Mystery Shopper F&B and overnight visits periodically
• Providing the list of covered areas each month.
• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Setting standards for quality
• Reviewing customer requirements and making sure they are met;
• making sure that manufacturing or production processes meet international and national standards;
• Looking at ways to reduce waste and increase efficiency;
• Defining quality procedures in conjunction with operating staff;
• Setting up and maintaining controls and documentation procedures;
• Monitoring performance by gathering relevant data and producing statistical reports;
• Making suggestions for changes and improvements and how to implement them;
• Using relevant quality tools and making sure managers and other staff understand how to improve the business;
• Making sure the company is working as effectively as possible to keep up with competitors.
Working for a special project based on Quality Assurance
Job Description includes:
• Generating reports and sending them to the respective department
• Update follow ups on feedback back received from respective department
• Coordinating with team members their working hours and assuring cost is maintained.
• Generating reports for The Chairman.
• Work towards efficiency and effective of work performance
• Supporting line manager with day to day administrative work
• Maintain calendar; ascertain which events require boss’s presence
• Fix commitments to maximize boss’s time efficiency; Allow decision/desk time
• When boss chairs meetings: -Prepare agenda in advance, Arrange meeting facilities, Act as recording secretary; prepare action minutes
• Arrange travel through internal or outside agents
• Arrange travel cash in advance
• Prepare itinerary, trip file and supplies
• Prepare expense report tools for boss
• Complete expense reports after trip
• Relieve management of administrative detail, all projects
• Coordinate work flow
• Update and chase delegated tasks to ensure progress to deadlines
• Take initiative in manager’s absence
• Keep projects on schedule
• Maintain procedures manual to ensure consistent performance of routines
• Relieve management of administrative detail, all projects
• Coordinate work flow
• Update and chase delegated tasks to ensure progress to deadlines
• Take initiative in manager’s absence
• Keep projects on schedule
• Maintain procedures manual to ensure consistent performance of routines
• Compose correspondence/reports for own or manager’s signature
• Arrange essential mail in priority action order for boss
• Check deadlines on incoming requests and put preliminary work in play
• Process replies on own initiative or from bosses’ dictation or notes
• Handle all inquiries within my capacity
• Arrange "callbacks" to protect boss’s time
• Provide back-up materials for callbacks
• Route calls elsewhere as needed
• Do phone surveys/inquiries as needed
• Maintain calendar; ascertain which events require boss’s presence
• Fix commitments to maximize boss’s time efficiency; Allow decision/desk time
• When boss chairs meetings: -Prepare agenda in advance, Arrange meeting facilities, Act as recording secretary; prepare action minutes
Manages the hospital’s lobby area. Greets and directs all visitors, including visitors, clients, job candidates and customers. Ensures completion of paperwork, sign-in and security procedures. Handles special administrative projects, as well as overflow work from department and executive assistants, handles incoming calls and performs general administrative duties. Also may assist other administrative staff with overflow work, including word processing, data entry and internet research tasks.
All accounting activities up to finalization and general administration duties.