Business Development Manager/Operation manager
Simpra Holding International/Yugo Foods
Total years of experience :22 years, 0 Months
, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
•Purchase adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
•Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
•Created fun team buildings activities to engage staff in upselling to meet revenue targets
•Carefully interviewed, selected, trained and supervised staff.
•Strategically developed effective marketing plans to increase sales and profits while managing costs.
•Correctly calculated inventory and ordered appropriate supplies
•Carefully and promptly communicated pertinent information to staff, such as large reservation or last minutes menu changes.
•Reduced labor cost by 14% whilst maintaining excellent service and profits levels.
•Promoted the business thought participation in and sponsorship of community events
•Established project control and procedures such as project forecast and cash flow projections.
•Trained, coaching and mentored staff to ensure smooth adoption of new programmed
•Developed and rolled out new policies and procedures.
•Implemented innovative programmed to increase employee loyalty and reduce turnover.
•Established operational objectives and work plans and delegated assignment to subordinates.
•Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
•Directed planning, budgeting, vendor selection and quality assurance efforts.
•Coordinated designed meeting and decision across internal department and teams
•Increase profits by 35% in one year through restructure if business line.
3 performance reviews each quarter, offering praise and recommendation for improvement.
•Reduced average food & beverages expenses by 15% through aggressive negotiations with vendors.
•Established project control procedures such as project forecast and cash flow projections.
Tempura Grill - Japanese Restaurant
ALabang Town Center Alabang City Manila
Mayor: Hotel & Restaurant Management March 27,