DIVISION ASSISTANT MANAGER
Hennessey LLC
Total years of experience :9 years, 6 Months
Al Quoz Industrial 4, Dubai UAE
•Responsible for implementing workflow procedures based on direction from the company's General Manager.
•Supervising staff members during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of the Division.
Al Quoz Industrial 4, Dubai UAE
•Performs administrative, coordinating and office support tasks for the higher management and other department.
•Processing orders, checking for suppliers and coordinating with the Purchasing team.'
•Responsible for creating quotations to be sent to the clients.
•Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
•Inputting / creating approved projects on the system.
•Generates invoices on the system for 300+ customers (Pool & Landscape maintenance and additional works)
•Coordinate all activities related to the Pools & Landscaping division.
•Creating reports such as completion reports, weekly service reports for completed projects and existing customers.
•Organizing and arranging payment collection, follows up payment and monitor individual accounts of each customer.
•Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
•Following-up payments, monitoring individual accounts of the clientele. 3
Assists with the day-to-day operations of an office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of their supervisors.
•Organize and schedule appointments and meetings
•Assist in the preparation of regularly scheduled reports
•Book travel arrangements.
•Maintains organized and updated documents for a business using document management software, uploading or scanning paper documents, obtaining documents, and ensuring proper and secure storage.
•Prepare and monitor invoices.
•Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
•Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
•Prepares quotations for clients and Sales Team.