administration assistant and receptionist
Endless world
Total years of experience :1 years, 4 Months
I worked as a administration assistant at endless world
Responsible for:
Front Office Management and rooms division, Central Reservations, sales, events
Planning, bookkeeping, customer relations management, and Database management.
Key Duties
- Greeted guests and patrons as they arrive and handled check-ins and check-outs.
- Reservation management.
- Updated the manual record files of all clients and then computerized the data by storing the same in an online customers’ database software.
- Ensured 100% availability of stationery supplies in the office by implementing a new inventory management system. (JIT)
- Answered queries regarding our goods and services, charges, printing facilities, sports facilities and travel directions.
- Handled incoming and outgoing correspondence.
- Balanced cash at the end of the shift and generate accounting reports for the benefit of the next shift.
I worked as an assistant administrator and my key duties were to:
- Maintain the complex diary of the Executive Head
and events.
- Prioritized emails, received incoming calls,
scheduled Senior Management meetings and
minute taking.
- Booked conference rooms, arranged out of town
conferences, made airline, hotel and ground
transportation arrangements both domestic and
international.
- Under the management of the administration
officers, I successfully managed to initiate a new
project in the ministry which was meant to raise
some additional funds.
- Trained other students on procedures, processes
and regulations of the department and
Municipality as a whole.
- Drafted correspondence, conducted online
research, provided pickup and delivery courier
service.
- Utilised discretion and judgment at all times in
dealing with Executive Head’s direct reports, as well
as communication with customers and vendors via
telephone and and mails.