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BURHAN MAZHAR, Senior relationship Manager

BURHAN MAZHAR

Senior relationship Manager·Azizi developments

United Arab Emirates

Bachelor's degree, Fine Arts

Work experience

Total years of experience: 11 years, 6 months

Senior relationship Manager

May 2018 - November 2019

Azizi developments

Dubai, United Arab Emirates

May 2018 - November 2019

• Increased customer base by turning inquiries into a client and build a referral network to increase sales leads.
• Build a relationship with varies escrow title companies, lenders, appraisers, and property inspectors.
• Provided clients with a current market analysis of the current price for the property.
• Performed financial analysis and risk-tolerance assessment to advise clients on best-option mortgages solutions, whether to attempt loan modification, short sale, or foreclose their property.
• Successfully closed sale transaction real estate since May 2018 accumulating over AED 20 million in turnover and achieving monthly targets.
• Negotiated with lenders (Banks) on behalf of the seller(s) to accept a lower pay off amount on their mortgages
• Conducted prospective client’s visits to the properties and explaining the specifications of the property.
• Proofread and finalized the content of brochures, websites, and other marketing platforms to increase brand presence in the property sector.
• Kept track of upcoming new development projects and informed clients about the possession dates.
• Prepared sales and revenue reports and provided the same as the area property manager.
• Worked closely with all real estate developers in Dubai, Abu Dhabi, and the wider U.A.E region.
• Ensured that the team represents the image of the company and increase brand awareness in the region.
• Conducted daily motivational meetings ensuring a productive team with briefings and targets.
• Took full responsibility for the coaching, development, motivation, and evaluation of the team members.
• Supported the teams daily on their selling skills, giving direction where necessary.
• Conducted performance management and appraisals for the sales team.
• Planned and executed weekly brand events and exhibitions participation to increase market share and brand development.

Company industry:
Real Estate
Job role:
Sales

Warehouse and logistics controller

June 2014 - May 2018

E-Marine

Dubai, United Arab Emirates

June 2014 - May 2018

• Ensured continuous business development by securing new contracts, analyzed logistical problems and implemented corrective actions on time to improve productivity.
• Reviewed IT systems to evaluate performance and quality to achieve growth
• Improved processes of purchase requisition, quotation evaluation and raising necessary EARs.
• Effectively utilized the capital and operational budget from annual budget improving performance.
• Accountability of all consumables and fixed assets inventory in liaison with internal and external auditors.
• Verified inventory of consumable items on a monthly to ensure the audit compliance and reduce shrinkage
• Audited fixed assets quantity, office inventory, warehouses and vessels every year.
• Improved the process of updating the consignments of third-party clients in excel & ERP.
• Coordinated and acquired timely approvals of NOCs for visitors to enter the port area.
• Logistics arrangement to ensure smooth transfers, collection of materials for warehouses.
• Handle correspondence regarding the stock position, costs, receipts, material transfer, etc.
• Ensured that all warehouse documents are entered daily on the online stock inventory system
• Preparing online forms at the Sharjah customs web site for import/export & BOE.
• Secured on time transfer approvals form for new shipments and getting approval from FZ authority.
• Clearing shipments from Airport cargo terminal and seaport.
• Arranging transportation for the shipments from different ports to Sharjah Hamriyah FZ.
• Following up with the agent for BL, DO, and Manifest before the arrival of the Vessel.
• Prepared invoice, packing list and all customs related form for logistics activities.
• Received ship spares, ROV spares, and other tools in warehouses and dispatching them to vessels on arrival.

Company industry:
Telecommunications
Job role:
Management

Sales & Marketing Manager

August 2012 - June 2014

PINE HILLS ENTERPRISES L.L.C.

Islamabad, Pakistan

August 2012 - June 2014

• Reviewed and implemented new marketing campaigns, events, social media presences to promote brand development
• Tracked and developed a system to track day-to-day sales, monitoring, and forecasting
• Cultivated and strengthened client relationships and partnerships that added value to company profile
• Identified trends and determined system improvements to achieve marketing and sales operational goals
• Driven sales focus team to achieve the annual budget target to meet marketing and sales fiscal goals
• Researched and capitalized on different marketing opportunities to improve product awareness
• Followed up sales to maintain a decent market share and further developed relationship with important clients
• Stayed up to date on product knowledge by participating in educational opportunities, attending conferences and workshops, reading professional publications, and joined professional organizations
• Supported preparation of monthly, quarterly and yearly sales projection along with pipeline reports
• Approved promotional, collateral materials like brochures, videos, binders, and trade show graphics, etc
• Develop field sales action plans and successfully run events to raise brand visibility
• Anticipated new opportunities to maintain a relationship with important clients
• Gathered, investigated and summarized data and trends to provide accurate information through in-depth analysis of reports

Company industry:
Construction & Building
Job role:
Marketing and PR

Retail manager

June 2009 - May 2012

ARFAN ELECTRONICS TRADING L.L.C

Umm Al Quwain, United Arab Emirates

June 2009 - May 2012

• Driven sales, monitor performance and make recommendations to meet and exceed sales targets
• Cultivated a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly
• Minimized stock loss through the management, implementation, and adherence to policies and procedures
• Managed stock availability/ordering to ensure sales opportunities are maximized
• Prepared and present reports of current performance trends, identify commercial opportunities and ensure Commercial/Brand Managers are aware of stock related feedback
• Prepared for and lead stock takes in-store in liaison with the Operations/Internal Audit team
• Effective planning and preparation for any podium/product launch to meet expectations. Provided feedback to relevant parties
• Ensured Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance, and cleanliness
• Monitored and analysed sales per square foot to ensure maximum productivity within brand and store specifications
• Continuous learning of market trends and competitor activities and provide feedback/recommendations to the Company
• Ensured all Company policies and procedures are cascaded to the team, implemented and adhered to
• Monitored Health & Safety standards to be adhered to at all times

Company industry:
Consumer Electronics
Job role:
Management

Senior Property Consultant

April 2007 - May 2008

ROSHAN PROPERTIES

Islamabad, Pakistan

April 2007 - May 2008

• Focused on client relationships through regular visits, understanding their requirements and converting leads into a closing transaction.
• Conducted in-depth market research by attending professional networking events, conferences, and workshops.
• Advertised property listings, interviewed prospective clients, accompanied clients to property site, explained the specifications of the property, discuss conditions of sale, and drew up real estate contracts.
• Provided consultancy to ensure the best options are available for the client and alternatives are offered based on needs.
• Prepared in-depth sales and revenue report to understand the strength, weakness and presented in team meetings.
• Advertised vacant properties on all media platforms, answered all queries via email and phone calls.
• Meet corporate clients and prepare quotes for leasing property

Company industry:
Real Estate
Job role:
Sales

Education

University of the Punjab

August 2008

August 2008

Bachelor's degree, Fine Arts

Pakistan

Skills

ERP
Expert
ERP
Expert
Salesforce.com
Expert
Salesforce.com
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Business Development
Expert
Business Development
Expert
purchasing
Expert
purchasing
Expert
supply chain management
Expert
supply chain management
Expert
marketing management
Expert
marketing management
Expert
logistics management
Expert
logistics management
Expert
warehousing operations
Expert
warehousing operations
Expert
Warehouse & Logistics Management
Expert
Warehouse & Logistics Management
Expert
Problem solving
Expert
Problem solving
Expert
Teamwork
Expert
Teamwork
Expert
Sales
Expert
Sales
Expert
Customer Services
Expert
Customer Services
Expert
collaboration
Expert
collaboration
Expert
relationship building
Expert
relationship building
Expert
Negotiation
Expert
Negotiation
Expert
Adaptability
Expert
Adaptability
Expert
creativity and Innovation
Expert
creativity and Innovation
Expert
leadership and management
Expert
leadership and management
Expert

Languages

English
Expert
Urdu
Native Speaker
Hindi
Expert
Arabic
Beginner
Punjabi
Expert

Hobbies

  • Traveling
  • Cricket
  • Internet surfing