Carole Rahme, Senior Business Analyst

Carole Rahme

Senior Business Analyst

Skyjunxion

Location
Lebanon - Beirut
Education
Bachelor's degree, Business Marketing
Experience
17 years, 5 Months

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Work Experience

Total years of experience :17 years, 5 Months

Senior Business Analyst at Skyjunxion
  • Lebanon - Beirut
  • My current job since March 2015

Collaborate with project managers and project sponsors to determine project scope and vision.

 Conduct interviews and product analysis to gather user requirements via workshops,
questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other
methods.

 Translate conceptual user requirements into functional requirements in a clear manner that is
comprehensible to developers/project team.

 Analyse and verify requirements for completeness, consistency, comprehensibility, feasibility, and
conformity to standards.

 Create process models, specifications, diagrams, and charts to provide direction to developers
and/or the project team.

 Communicate changes, enhancements, and modifications - verbally or through written
documentation to project managers, sponsors, and other stakeholders so that issues and solutions
are understood

 Providing demos for possible prospects about the product

Payroll Analyst at Sets Solutions- Dell Agent
  • Lebanon - Beirut
  • August 2013 to March 2015

Gather requirements on the payroll module based on regular meetings and follow ups with clients

• Analyze clients’ requirements and needs in order to assess the implementation phase \[ETA, needed
resources, test plans, etc…\]

• Translate requirements into simplified use cases to project to different teams

• Coordinate with different departments \[QA, DEVS, and project managers\] to ensure that implementationphase is on track as scheduled

Senior Quality Control officer - Payroll module at Sets Solutions- Dell
  • Lebanon - Beirut
  • November 2012 to August 2013

Strong testing Quality Assurance experience within Agile environment .

• Analyzed business requirements document, functional specifications document to prepare Test plan and
Test cases.

• Performed tests on various features of Agile development process.

• Identified bugs in systems by regular tests and resolved all issues and defects.

• Knowledge in Database ( especially SQL server)
• Experience with phases of software testing (Functional, Integration, Regression)

• Attended review sessions to understand the Business Requirements/Functional Specifications and
reviewed the documents to understand the client business logic

Quality Assurance and Application Testing at KnowledgeView
  • Lebanon - Beirut
  • March 2010 to November 2012

Tester in the team developing a web-based news publishing application for newspapers and media companies.

- Developing Knowledge of the company ' s products, Web and Mobile applications and be able to document releases

- Identifying, documenting, reporting errors and issues found with the system using company's procedures

- Setting test cases based on provided features, specifications and performance requirements

- Testing iPad, iPhone, Android and mobile applications ( user interface and functionalities)

Business Analyst at Soft Solutions
  • Lebanon - Beirut
  • April 2007 to February 2010

Worked as Business Analyst in Soft Solutions, a retail merchandising multinational software and Backup Project Manager for CVS - Vendor project

- Testing, certification and qualification of required sections
- Business Analysis of the client requirements and needs
- Backup Project Manager for CVS - Vendor project
- Direct communication with client via conf calls or WebEx
- Presentations and training about Soft Solutions suites and business rules for new comers and clients

Internship at Holdal Abou Adal
  • Lebanon - Beirut
  • July 2005 to August 2005

2 months training at Holdal Abou Adal, a multinational and international private company in Dekweneh specialized in retailing and distributing a variety of brands as well as high quality products

Was appointed to work in the perfumes and cosmetics department as supervisor on the targeted promotions taking place in boutiques Yves Rocher and ABC stores.

- Prepared the SWOT Analysis of each supervised brand

- Assisted the brand managers in preparing the lists of promotions offered during the internship period

Internship at Coldwell Banker
  • Lebanon - Beirut
  • July 2004 to August 2004

2 months training at Coldwell Banker, a multinational real estate brokerage company in Downtown- Beirut

• Analyzed and examined the entire daily operations

• Assisting the staff in the preparation of the real estate guide covering featured articles, news worthy and topics related to real estate

Education

Bachelor's degree, Business Marketing
  • at Notre Dame University
  • February 2006

Pursued a 4-year Bachelor of Business Administration (concentration in Marketing) at Notre Dame University Of Louize Zouk Mosbeh. - Graduation Date: Fall 2006. - Have benefited from 25% Scholarship - Placed on the Dean’s List in the following semesters : Fall 2003, Spring 2004, Fall 2004, Spring 2005 and Fall 2005

High school or equivalent, Sociology Economics
  • at Saints Coeurs
  • June 2002

Specialties & Skills

Promotions
Multinational
Sociology
Word, Excel, PowerPoint, Internet Explorer, Outlook, PL SQL, Csv files, XML files and Schemas
Bugzilla for bugs reporting and development process tracking.
Microsoft Visual Studio for reporting bugs, writing test cases and running branches for testing

Languages

English
Expert
Arabic
Expert
French
Expert

Hobbies

  • Reading
  • Tourism
  • Archeology