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Carol Hajj, Snr. Executive Secretary

Carol Hajj

Snr. Executive Secretary·Burgan Bank

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 5 years, 1 months

Snr. Executive Secretary

September 2013 - December 2013

Burgan Bank

Al Kuwait, Kuwait

September 2013 - December 2013

Reporting to the Chairman

Company industry:
Banking
Job role:
Support Services

Marketing Coordinator/Executive Assistant

September 2012 - September 2013

Safwan Petroleum Technologies Co. (SPETCO)

Kuwait

September 2012 - September 2013

 Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations.
 Communicating with target audiences and managing customer relationships.
 Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications or on the radio, depending on the organisation and the campaign.
 Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs.
 Writing and proofreading copy;
 Liaising with designers and printers;
 Organizing photo shoots;
 Arranging for the effective distribution of marketing materials;
 Maintaining and updating customer databases.
 Organizing and attending events such as conferences, seminars, receptions and exhibitions.
 Sourcing and securing sponsorship.
 Conducting market research such as customer questionnaires and focus groups.
 Contributing to, and developing, marketing plans and strategies.
 Evaluating marketing campaigns & managing budgets.
 Monitoring competitor activity & supporting the marketing manager and other colleagues.

Company industry:
Oil & Gas
Job role:
Marketing and PR

Executive Assistant to CEO

June 2010 - April 2011

Safwan Petroleum Technologies Co. (SPETCO)

Al Ahmadi, Kuwait

June 2010 - April 2011

Executive Assistant to the CEO
 Responsible for providing first line support to the CEO
 Ensuring that the Management Team is able to operate as effective as possible. Applying discretion, confidentiality and pro-activity to all tasks.
 Maintaining all office and personal files with confidentiality
 Arranging and coordinating personal and business schedules
 Coordination with HR office on all personnel matters relating to manpower requirements
 Manage complex and ever changing travel arrangements and diaries
 Handling all incoming and outgoing correspondence and confidential information both internal and external.
 Maintaining up-to-date contact list
 Handling insurance for projects, getting quotations from insurance companies, negotiating on prices and contract details, and presenting recommendations for the CEO.
 Subscribing for conferences, exhibitions, workshops and other social events.
 Maintaining and organizing the filing system in a very efficient way.
 Communicating with internal and external parties and passing on Memos, Messages, Greetings and all related correspondences.

Company industry:
Oil & Gas
Job role:
Support Services

Executive Assistant to GM

May 2009 - June 2010

Altanmiya Holding Company/KIH

Al Kuwait, Kuwait

May 2009 - June 2010

 Performing a wide variety of Executive secretarial and administrative duties as required by daily operations in the Chief Operating Officer’s office.
 Creating effective presentations, using the Microsoft Office PowerPoint 2007.
 Responsible for the legal file for Due Diligence of potential investors.
 Arranging for logistics and accommodation in business trips, through hotel/car/other reservations online or with the help of a travel agent.
 Preparing agendas for business trips or local events where the company is the host.
 Dealing with local and abroad legal firms for execution of legal matters of incorporating new companies.
 Sending official correspondences.
 Translating emails/articles/letters sent to the COO. (Arabic to English).
 Coordinate office activities and schedules.

Company industry:
Banking
Job role:
Administration

Executive Assistant to The Investment Director

May 2007 - January 2009

KGL Investment

Kuwait

May 2007 - January 2009

-Perform a wide variety of executive secretarial and administrative duties as required by daily operations in the Investment Director’s office.
-Create effective Microsoft-PowerPoint presentations.
-Performing research and preparing reports and recommendations.
-Coordinate office activities and schedules; develop and recommend office procedures and systems; ensure smooth office operations.
-Translate Newspaper articles (Arabic-English) and present them to the team.
-Receive and distribute incoming mail; review and evaluate mail to identify those items requiring priority attention of the Director.
-Process payment of invoices.
-Review and summarize miscellaneous reports and documents; prepare background documents as necessary.

Company industry:
Banking
Job role:
Administration

Education

Arab Open University

July 2007

July 2007

Bachelor's degree, Business Administration

Lebanon

GPA: 3.1 Internship at BLOM Bank - Lebanon, and Credit Libanais - Lebanon

Skills

Insurance

Expert

Marketing

Expert

Office Management

Expert

Website Management

Expert

Microsoft Office

Expert

Creativity

Expert

Organization skills

Expert

Communication skills

Expert

Leadership skills

Expert

People Oriented

Expert

Team working skills

Expert

Planning skills

Expert

Insurance

Expert

Marketing

Expert

Office Management

Expert

Website Management

Expert

Microsoft Office

Expert

Languages

Arabic

Expert

English

Expert

French

Intermediate

German

Intermediate

Training and Certifications

Certifications
Internship - Operations
BLOM Bank Lebanon
Mar 2004 - Jun 2004

Hobbies and interests

Interior Design, Astronomy, Community Improvement

I am still a learner and I will always be... it depends on your goal...