caroline abi rizk, Customer service / personal assistant

caroline abi rizk

Customer service / personal assistant

Servcorp

Location
Qatar - Doha
Education
Master's degree, Management Human Resources
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

Customer service / personal assistant at Servcorp
  • Qatar - Doha
  • My current job since April 2016

Handling client and accounts management, back up sales support, team management, and assisting to
increase revenue and profit. Assist with ongoing client satisfaction and client retention
As Personal Assistant my role encompasses by helping clients by researching their needs and
implementing growth opportunities by planning and overseeing new marketing initiatives, solving
issues, creating values, identifying new sales leads, maintaining fruitful relationships with existing
clients.

HR Assistant
  • May 2015 to March 2016

Company, Doha - Qatar
Handling a number of areas and tasks simultaneously: consulting with employers to identify needs and
preferred qualifications, responsible for recruiting, interviewing, placing labors, handling labors
relations, payroll, visiting sites and checking on labors status and needs.

Property Assistant at Edde Sands Hotel & Wellness Resor
  • Lebanon
  • January 2009 to January 2012

Byblos - Lebanon
Management of all properties in line with best practice, current codes of practice, period inspection of
properties to identify maintenance issues, responsible for setting / reviewing / implementing annual
plan, to lead on monthly meetings with department managers to ensure smooth business operations &
support other departments as reasonably required.

Administrative Assistant
  • February 2007 to June 2008

company, Beirut - Lebanon
Managing and distributing information within an office, taking memos, documentation and maintaining
files, monitoring and recording expenditures, sending receiving correspondence, answering phones.

Senior Property
  • January 2013 to

Education

Master's degree, Management Human Resources
  • at Canadian University

-

Bachelor's degree, Industrial Psychology
  • at Lebanese University

in

Specialties & Skills

Growth Initiatives
Interpersonal Skills
Prioritization
Communications
Multitasking
BUSINESS OPERATIONS
CUSTOMER RELATIONS
DOCUMENTATION
MANAGEMENT
MARKETING
MEETING FACILITATION
MICROSOFT OFFICE
RECEIVING
RECORDING