Shahna Abdul Karim

• Improved departmental responsiveness by increasing email and correspondence response rates, boosting team productivity and effectiveness.
• Optimized executive scheduling for department heads, minimizing scheduling conflicts and maximizing their time.
• Spearheaded digital record-keeping transition, enhancing file accessibility and retrieval efficiency. Maintained 100% accuracy in personnel files, ensuring regulatory compliance, and implemented meticulous document security protocols.
• Championed cloud-based document management to improve data accessibility, security, and integrity.
• Elevated departmental productivity by providing comprehensive project support to department executives, including data tracking and administrative tasks.
• Empowered data-driven leadership by compiling and analyzing statistics and creating impactful presentations to inform decision-making and optimize team performance.
• Cultivated a strong brand voice by developing, proofreading, and distributing professional communication materials that ensure clarity, consistency, and a unified brand image.
• Championed cost-saving initiatives by managing office inventory, implementing cost reduction strategies, and identifying areas to eliminate wasteful spending.
• Enhanced HR efficiency by providing comprehensive administrative support to staff and executives regarding HR/payroll matters, streamlining timecard processes, and guaranteeing timely and accurate processing.

• Boosted project financial accuracy by utilizing double-entry accounting and implementing check-backs for financial reporting.
• Empowered stakeholders by delivering timely financial reports with key metrics to guide data-driven decision-making.
• Ensured project budget adherence by meticulously tracking expenses, implementing cost saving measures, and maintaining strict controls.
• Strengthened project control by improving revenue & expenditure tracking and account reconciliation for enhanced oversight.
• Streamlined financial record management by establishing a clear coding system for project records, facilitating efficient retrieval and analysis.
• Minimized financial risk by proactively identifying and addressing potential financial threats to safeguard project success.

• Enhanced communication workflow by streamlining incoming correspondence management, improving employee focus on core tasks.
• Optimized scheduling and logistics by strategically planning meetings, activities, and travel using office calendars. Scheduled conference rooms, created agendas, and maintained calendars for successful meetings and events.
• Championed accountability and alignment by documenting detailed meeting minutes to track action items, measure progress, and foster adherence to strategic goals.
• Empowered data-driven decisions by leveraging spreadsheets and databases to gather, analyze, and report on performance & sales data to inform decision-making.
• Upheld operational efficiency by managing office supplies (restocking, purchase orders) to ensure seamless daily operations.