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Shahna Abdul Karim, SENIOR SECRETARY

Shahna Abdul Karim

SENIOR SECRETARY·Hamad Medical Corporation

Qatar

Higher diploma, Management Studies

Work experience

Total years of experience: 12 years, 7 months

SENIOR SECRETARY

November 2018 - Present

Hamad Medical Corporation

Doha, Qatar

November 2018 - Present

• Improved departmental responsiveness by increasing email and correspondence response rates, boosting team productivity and effectiveness.
• Optimized executive scheduling for department heads, minimizing scheduling conflicts and maximizing their time.
• Spearheaded digital record-keeping transition, enhancing file accessibility and retrieval efficiency. Maintained 100% accuracy in personnel files, ensuring regulatory compliance, and implemented meticulous document security protocols.
• Championed cloud-based document management to improve data accessibility, security, and integrity.
• Elevated departmental productivity by providing comprehensive project support to department executives, including data tracking and administrative tasks.
• Empowered data-driven leadership by compiling and analyzing statistics and creating impactful presentations to inform decision-making and optimize team performance.
• Cultivated a strong brand voice by developing, proofreading, and distributing professional communication materials that ensure clarity, consistency, and a unified brand image.
• Championed cost-saving initiatives by managing office inventory, implementing cost reduction strategies, and identifying areas to eliminate wasteful spending.
• Enhanced HR efficiency by providing comprehensive administrative support to staff and executives regarding HR/payroll matters, streamlining timecard processes, and guaranteeing timely and accurate processing.

Company industry:
Other Healthcare Services

ACCOUNTANT

March 2015 - November 2016

Team Appointments

Kerala, India

March 2015 - November 2016

• Boosted project financial accuracy by utilizing double-entry accounting and implementing check-backs for financial reporting.
• Empowered stakeholders by delivering timely financial reports with key metrics to guide data-driven decision-making.
• Ensured project budget adherence by meticulously tracking expenses, implementing cost saving measures, and maintaining strict controls.
• Strengthened project control by improving revenue & expenditure tracking and account reconciliation for enhanced oversight.
• Streamlined financial record management by establishing a clear coding system for project records, facilitating efficient retrieval and analysis.
• Minimized financial risk by proactively identifying and addressing potential financial threats to safeguard project success.

Company industry:
Economics & Financial Consulting
Job role:
Accounting and Auditing

ADMINISTRATIVE ASSISTANT

September 2011 - November 2014

Sealine International Co.

Doha, Qatar

September 2011 - November 2014

• Enhanced communication workflow by streamlining incoming correspondence management, improving employee focus on core tasks.
• Optimized scheduling and logistics by strategically planning meetings, activities, and travel using office calendars. Scheduled conference rooms, created agendas, and maintained calendars for successful meetings and events.
• Championed accountability and alignment by documenting detailed meeting minutes to track action items, measure progress, and foster adherence to strategic goals.
• Empowered data-driven decisions by leveraging spreadsheets and databases to gather, analyze, and report on performance & sales data to inform decision-making.
• Upheld operational efficiency by managing office supplies (restocking, purchase orders) to ensure seamless daily operations.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Education

IFHE

May 2024

May 2024

Higher diploma, Management Studies

India

IFHE

April 2024

April 2024

Master's degree, Management Studies

India

I. E. S Public School

March 2024

March 2024

High school or equivalent, Commerce And Applied Economics

India

Albedo School of Business Management

March 2024

March 2024

Bachelor's degree, Commerce And Applied Economics

India

ICFAI

January 2024

January 2024

Bachelor's degree, Business Administration

India

IFHE

April 2022

April 2022

Master's degree, Master of Management Studies (MMS),

India

ICFAI University

March 2022

March 2022

Bachelor's degree, BBA,

India

Albedo School of Business Management

March 2016

March 2016

Bachelor's degree, B. Com

India

Skills

Administration
Expert
Administration
Expert
Multitasking
Expert
Multitasking
Expert
Customer Focus
Expert
Customer Focus
Expert
MS Office Automation
Expert
MS Office Automation
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
BOOSTING
Expert
BOOSTING
Expert
PRESENTATIONS
Expert
PRESENTATIONS
Expert
REGULATORY COMPLIANCE
Expert
REGULATORY COMPLIANCE
Expert
SCHEDULING
Expert
SCHEDULING
Expert
PROFESSIONAL COMMUNICATION
Expert
PROFESSIONAL COMMUNICATION
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
REDUCTION (COMPLEXITY)
Expert
REDUCTION (COMPLEXITY)
Expert
STREAMLINING
Expert
STREAMLINING
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
Organizational skills
Expert
Organizational skills
Expert
Interpersonal skills
Expert
Interpersonal skills
Expert
Microsoft Office Suite
Expert
Microsoft Office Suite
Expert
Customer service
Expert
Customer service
Expert
Teamwork
Expert
Teamwork
Expert
Records
Expert
Records
Expert
Petty Cash
Expert
Petty Cash
Expert
Logistics
Expert
Logistics
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Administration
Expert
Administration
Expert

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert
Malayalam
Native Speaker