Caroline Flood, Administrator/Reception

Caroline Flood

Administrator/Reception

Cambridgeshire Nursery

Location
United Arab Emirates - Dubai
Education
Diploma, Secondary Education
Experience
35 years, 6 Months

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Work Experience

Total years of experience :35 years, 6 Months

Administrator/Reception at Cambridgeshire Nursery
  • United Arab Emirates - Dubai
  • October 2013 to May 2014

Admiisions for students Retention of all Student Records
Receipting of all Fees.Liaising with parents.
Detailed Tours of the Nursery dealing with all queries and follow up

Administration Officer at Health Service Executive
  • Ireland
  • December 1978 to June 2013

Supervised frontline staff in a busy outpatients and Accident &
Emergency Dept

Administration Officer at Health Service Executive
  • Ireland
  • December 1978 to June 2013

Frontline Administratio in busy Hospital Departments and providing substitute cover for Wards Registering and Admiissson of Patients
Liasing with Nursing staff

Administration Officer at East Coast Area Health Board, St. Columcille's Hospital
  • Ireland
  • June 2009 to June 2013

1. Administration Officer (Accident and Emergency Department) \nResponsibilities included department reception duties, including but not limited to: \n Registering of patients attending the Accident and Emergency Department; \n Dealing with Accident and Emergency Consultants, GP’s and the public; \n Patient document management, including filing, registering and control of patient Accident and Emergency documentation; \n General accounts including the issue of Accident and Emergency patient invoices and receipt of Accident and Emergency patient payments (where applicable); \n When required, detailing with relatives of patients admitted to the Accident and Emergency Department \n \n2. Administration Officer (Outpatients Department) \nResponsibilities included department reception duties, including but not limited to: \n Registering of patients attending the Outpatients Department; \n Dealing with Outpatient Consultants, GP’s and the public; \n Patient document management, including filing, registering and control of patient documentation

Administration Officer at East Coast Area Health Board, St. Columcille’s Hospital, Loughlinstown, County Dublin, Ireland
  • Ireland
  • June 2009 to June 2013

1. Administration Officer (Accident and Emergency Department) \nResponsibilities included department reception duties, including but not limited to: \n(a) Registering of patients attending the Accident and Emergency Department; \n(b) Dealing with Accident and Emergency Consultants, GP’s and the public; \n(c) Patient document management, including filing, registering and control of patient Accident and Emergency documentation; \n(d) General accounts including the issue of Accident and Emergency patient invoices and receipt of Accident and Emergency patient payments (where applicable); \n(e) When required, detailing with relatives of patients admitted to the Accident and Emergency Department \n2. Administration Officer (Outpatients Department) \nResponsibilities included department reception duties, including but not limited to: \n(a) Registering of patients attending the Outpatients Department; \n(b) Dealing with Outpatient Consultants, GP's and the public; \n(c) Patient document management, including filing, registering and control of patient documentation.

Administration Officer at East Coast Area Health Board, St. Columcille's Hospital, Dublin, Ireland
  • Ireland
  • June 2009 to June 2013

1. Administration Officer (Accident and Emergency Department - Responsibilities included department reception duties, including but not limited to: \n(a) Registering of patients attending the Accident and Emergency Department; \n(b) Dealing with Accident and Emergency Consultants, GP’s and the public; \n(c) Patient document management, including filing, registering and control of patient Accident and Emergency documentation; \n(d) General accounts including the issue of Accident and Emergency patient invoices and receipt of Accident and Emergency patient payments (where applicable); \n(e) When required, detailing with relatives of patients admitted to the Accident and Emergency Department \n2. Administration Officer (Outpatients Department) - Responsibilities included department reception duties, including but not limited to: \n(a) Registering of patients attending the Outpatients Department; \n(b) Dealing with Outpatient Consultants, GP’s and the public; \n(c) Patient document management, including filing, registering and control of patient documentation

Crèche Administrator at Shankill Crèche and Montessori
  • France
  • August 1998 to October 2001

Period: August 1998 - October 2001
Employer: Shankill Crèche and Montessori, Shankill, County Dublin, Ireland
Position: Crèche Administrator
Responsibilities included overall administration duties, including but not limited to: * Registration and maintenance of pupils records, including medical;
* Collection and lodgement of crèche subscriptions and fees;
* Management of crèche accounts, including creditors and debtors, preparation of invoices, processing of expenses, etc.;
* Liaison with statutory authorities regarding safe crèche management;
* Collection and lodgement of cash from Catering Dept. and public phones, including dealing with all cash queries regarding bank lodgements;
* Salaries & timesheet returns for all Crèche and Montessori staff.

Volunteer Administrative Officer (Irish Society, Kuala Lumpur, Malaysia) at Irish Society
  • Malaysia
  • April 1997 to August 1998

Period: April 1997 - August 1998
Career Break, accompanying my husband to Malaysia
Position: Volunteer Administrative Officer (Irish Society, Kuala Lumpur, Malaysia)
Responsibilities included assisting in arranging Society events, sourcing / presentation of information (medical, education, accommodation, residence visas requirements regarding children school registration, etc.) to assist newly arriving expatriates, and, act as initial point of contact for expatriates

Crèche Administrator at Shankill Crèche and Montessori
  • France
  • August 1995 to April 1997

Period: August 1995 - April 1997
Employer: Shankill Crèche and Montessori, Shankill, County Dublin, Ireland
Position: Crèche Administrator
Responsibilities included overall administration duties, including but not limited to: * Registration and maintenance of pupils records, including medical;
* Collection and lodgement of crèche subscriptions and fees;
* Management of crèche accounts, including creditors and debtors, preparation of invoices, processing of expenses, etc.;
* Liaison with statutory authorities regarding safety crèche management;
* Collection and lodgements, including dealing with all cash queries;
* Salaries & timesheet returns for all Crèche and Montessori staff.

Volunteer Administrative Assistant (Irish Society, Doha, Qatar) at Irish Society
  • France
  • April 1994 to August 1995

Period: April 1994 - August 1995
Career Break, accompanying my husband to Qatar
Position: Volunteer Administrative Assistant (Irish Society, Doha, Qatar)
Responsibilities included assisting in arranging Society events, sourcing of information (medical, education, accommodation, residence visas requirements regarding children school registration, etc.) to assist newly arriving expatriates, and, act as initial point of contact for expatriates

Clerical Officer at East Coast Area Health Board, County Dublin, Ireland
  • France
  • September 1978 to April 1994

Period: September 1978 - April 1994
Employer: East Coast Area Health Board, County Dublin, Ireland
Position: 1. Clerical Officer - Administration Department St. Columcille's Hospital, Loughlinstown, County Dublin, Ireland)
Responsibilities included office administration duties, including but not limited to: * Creditors accounts, including preparation of invoices for payment;
* Processing of travelling expenses;
* Claims forms;
* Collection and cash lodgement, including dealing with queries arising from bank lodgements;
* Salaries & timesheet returns for all hospital staff;
* Processing of work permit applications for foreign medical staff;
* Issue Daily Work Dockets for internal maintenance work.
2. Clerical Officer - Administration Department, Superintendent Registrar's Office, Lombard Street, Dublin, Ireland)
Responsibilities included administration duties, including but not limited to: * Registering and recording of births, marriages and deaths;
* Carrying out searches of details requested by the public.
3. Clerical Officer - Administration Department, Technical Services Dept., James's Street, Dublin, Ireland)
Responsibilities included administration duties, including but not limited to: * Issue Daily Work Dockets for internal maintenance work;
* Processing of travelling expense applications of technical services personnel;
* Processing of applications for C2 certificates for external maintenance contractors.

Administration Officer at Outpatients Department
  • to

Position: 1. Administration Officer (Accident and Emergency Department)
Responsibilities included department reception duties, including but not limited to: * Registering of patients attending the Accident and Emergency Department;
* Dealing with Accident and Emergency Consultants, GP's and the public;
* Patient document management, including filing, registering and control of patient Accident and Emergency documentation;
* General accounts including the issue of Accident and Emergency patient invoices and receipt of Accident and Emergency patient payments (where applicable);
* When required, detailing with relatives of patients admitted to the Accident and Emergency Department

Administration Officer at Radiography Department
  • to

Position: 1. Administration Officer (Accident and Emergency Department)
Responsibilities included department reception duties, including but not limited to: * Registering of patients attending the Accident and Emergency Department;
* Dealing with Accident and Emergency Consultants, GP's and the public;
* Patient document management, including filing, registering and control of patient Accident and Emergency documentation;
* General accounts including the issue of Accident and Emergency patient invoices and receipt of Accident and Emergency patient payments (where applicable);
* When required, detailing with relatives of patients admitted to the Accident and Emergency Department
2. Administration Officer (Outpatients Department)
Responsibilities included department reception duties, including but not limited to: * Registering of patients attending the Outpatients Department;
* Dealing with Outpatient Consultants, GP's and the public;
* Patient document management, including filing, registering and control of patient documentation.
Period: October 2007 - June 2009
Career Break, accompanying my husband to Dubai, UAE
Period: October 2001 - October 2007
Employer: East Coast Area Health Board, St. Columcille's Hospital, Loughlinstown, County Dublin, Ireland
Position: 1. Administration Officer (Accident and Emergency Department)
Responsibilities included department reception duties, including but not limited to: * Registering of patients attending the Accident and Emergency Department
* Dealing with Accident and Emergency Consultants, GP's and the public;
* Patient document management, including filing, registering and control of patient Accident and Emergency documentation;
* General accounts including the issue of Accident and Emergency Department. patient invoices and receipt of Accident and Emergency patient payments (where applicable);
* When required, detailing with relatives of patients admitted to the Accident and Emergency Department.
2. Administration Officer (Radiography Department)
* Responsibilities included department reception duties, including but not limited to: * Registering and booking of Radiography appointments;
* Dealing with Radiography Consultants, GP's, and the public;
* Patient document management, including filing, registering and control of patient Radiography documentation;
* Preparation of Radiography files, and, follow-up of Radiography reports for Outpatient Consultants

Education

Diploma, Secondary Education
  • at Dominican Convent Secondary School
  • June 1977
High school or equivalent, English
  • at Dominican Convent Dunlaoire
  • June 1977
High school or equivalent, Intermediate Certificate
  • at Summerhill Convent Secondary School
  • June 1976
Diploma, High School
  • at Summerhill Convent Secondary School
  • June 1975
High school or equivalent, Intermediate Certificate
  • at Salesian Convent Secondary School
  • June 1973

Specialties & Skills

Front Office
Communicator
Administrative Duties
Interdepartmental Liaison
CLERICAL
COLLECTION
INVOICES
LIAISON
MAINTENANCE
OFFICE ADMINISTRATION
OUTPATIENT
TECHNICAL SERVICES

Languages

English
Expert

Hobbies

  • Tennis, Music and Reading