Lead - MIS and Communications
TICE
Total years of experience :14 years, 4 Months
Business Analyst for the HRIS transfer to AX - MS Dynamics
Design and Implementation of Process Solutions and Reports
Process & performance analysis, monitoring, reporting - Internal & Regulatory for Banking Operations division.
Assistant QMR for ISO.
Monitor implementation & report impact on all business areas.
Purchasing & Vendor Management - Prepare Sales & Cash Flow Reporting with Forecast and Closures.
Review the Operational Flow and suggest changes to be implemented at Management approval
Amend/Update Procedures for Purchasing/Receiving/IT Sales and Services.
Prepare Workflow for new processes
Planning and implementing periodic updates on Standard KPI and process KPI
Capacity planning for 3 sites
Worked as back up for RISK MANAGER
Drafting and auditing risk policies involves international banking and insurance compliance
• MIS duties: • GAP implementation
• Examine Process Flowcharts, their implementation
• Scheduling Training for Captive Site
• Preparing Reports, tracking negative trends and periodic risks
• Auditing risk policies as confirmed with lending department
• Six Sigma Application for Technical and HR Projects.
• Taking responsibility for System Issue Escalation and Resolution
• Oversees eoverall operational management, HR, planning and systems for Vendors and Operations
• Analysis of the results of the Plan of Action and risk involved with temporary/permanent resolution
• Forecasting for Vendors
• Decision on Call Volume routing for Vendors