Administrative Assistant
Dubai Holding Group LLC
Total years of experience :18 years, 1 Months
Provide daily administrative support serving as the face and voice of the large reception. Responsible in booking, receiving and dispatching courier packages.
Handle reporting and detailed coordination of the building maintenance for all Head Office.
Responsible for tracking companies’ documentation with regards to store and head office operations such as cleaning contract, pest control contract and EAS contract for filings.
Maintain office facilities including procurement processing and liaise with the suppliers for office and store requirements across GCC.
Handle ticket booking and hotel reservations for European and GCC travel for Senior Management.
Book hotel reservations and coordinate schedules for our VIP Brand Principles.
Sole coordinator of travel tickets, hotel bookings and visa application for staff travelling across GCC.
Process LPO’s for UAE and GCC stores for the approved quotation with indicated brand name and provide invoice to the accounts.
Reconcile all credit card bookings for travel, hotel, Salik, Dubai Municipality payment or charges.
Assist the PA of the General Manager in ad hoc projecting a cost cutting exercise for head office supplies, store securities service, cleaning services, and store requirements.
Responsible in liaising with customers working with higher priced goods to personalized approach.
Responsible for stocking, replenishing and cleaning sales area.
Responsible for ensuring the customer friendly approach by performing activities such as exchanging merchandise or refunding the cash with the knowledge of the manager.
Ability to asses’ customer’s demeanor and resolves billing complaints, comments and product inquiries.
Ability to operate POS, make change and accurately conduct credit card transactions and accounts for all the money at the end of the shift.
Posses' proficient knowledge in integrating of up selling products to clientele to meet the monthly target.
Confer with customers by telephone or in person in order to provide information about the incoming promotions or new collections.
Responsible in transferring out data through the new Challan Delivery notes with accuracy.
A good team player with an excellent good command of English.
Im responsible in delivery customer 100% guest satisfaction. im the who will get their order and post it on the POS .Posses knowledge of the menu in order to explain the current food promotions .Accurately conduct credit cards transactions and accounts all the money a the end of the shift. Perform shift change, opening and closing shift change.
Responsible in greeting and sitting the guest. Answering telephone and transferring the calls. Entertain queries and informing manager. Resolved problem with the guest complaint and informing the immediate supervisor.
I was a Dean's Lister in my department. I had my practicum in the one of the most prestigous hotel in the Phippines.
I graduated from one of the prestigious universities known in the Philippines which i can proudly say has a world class education. I am highly motivated when in terms to work ethics because i was inspired by my professor in doing what is good to my career.