Catherine Ajayi

-Attracted business and sales by initiating a new service week campaign services were offered on concession prices.
-Enhanced overall clientele up till 60% by demonstrating high quality of customer care relationship and business services consultation.
-Achieve targeted sales of services offered and generated over 200 students in one year of joining company.
-An excellent planner with proven abilities in accelerating growth, generating customer loyalty levels and serving retail and corporate sector customers effectively.
-Developed the customer service policy for the organization: Developed customer service procedures, performance level for the organization.
-Evaluated changing factors frequently to achieve high customer satisfaction level.
-Analyzed statistics and other data to determine the level of customer service performance achieved by the team.