Catherine Abou Al Nasr, Recruitment Consultant

Catherine Abou Al Nasr

Recruitment Consultant

Business Lobby

Location
Lebanon
Education
Bachelor's degree, Hospitality and Tourism management
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

Recruitment Consultant at Business Lobby
  • Lebanon
  • My current job since June 2023

- Negotiating contracts with clients
- Advising clients on selecting suitable candidates for their vacancies
- Interviewing and assessing prospective applicants and matching them with vacancies at client companies
- Screening candidates and drawing up shortlists of candidates for clients to interview
- Organising interviews and selection events
- Making arrangements for the advertisement of vacancies
- Helping applicants to prepare for interviews
- Building and maintaining relationships with clients
-Maintaining records of candidates and clients
- Identifying potential new clients and acquiring their business.

Training Sales Representative at CIS College
  • Lebanon
  • October 2022 to May 2023

•  Plan, implement & manage sales educational workshops
•  Identify labor with needs, strengths and weaknesses
•  Identify needs for sales skills improvement
•  Organize and monitor every training
•  Schedule group and individual meetings
•  Try and evaluate various training methods and strategies
•  Consult with employees’ supervisors
• Arrange offer for training quotations

Senior Sales Executive at Societe Cordon Bleu - BURJ on BAY Hotel
  • Lebanon
  • April 2017 to September 2022

•  Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
•  Event planning with the guests & companies from setup, menu and other packages.
•  Training another team member.
•  Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
•  Responsible for Corporate Room Sales for the hotel.
•  Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
•  Targeting key accounts potential for the company.
•  Meet and greet clients.
•  Provide excellent customer service and ensure customer needs are met and implementing the service standards.
•  Should possess in depth Knowledge of Food and Beverage preparation and presentation.
•  Resolve staff and customer concerns quickly and efficiently.
•  Coordination with different team departments & the guests for any upcoming events details.

Human Resource Coordinator at Portemilio Hotel and Resor
  • Lebanon - Jounieh
  • July 2016 to April 2017

Acting as a liaison between employees and insurance providers
• Resolving benefits-related problems
• Administering health and welfare plans, including enrollments, changes, and
terminations
• Answering employee requests and questions
• Follow up for Foreigner papers (Work permit, Residence, Passport, and insurance)
• Assisting with new employee hiring processes
• Conducting audits of payroll, benefits, and other HR programs, and recommending
corrective actions
• Assisting with the performance review and termination processes
• Assisting with the recruitment and interview processes
• Maintaining employee personnel files to ensure legal compliance.
• Follow up for any Memo
• Updating job descriptions, as needed.
• Take roll and record accurate minutes of all meetings.
• Assist the Chair to complete and submit all required reports.
• Assist the other officers in preparing required reports, forms, or other correspondence
and ensure that these items are properly transmitted, and a copy filed in the Branch
Office.
• Ensure meeting records are maintained, accurate and professional.

Guest Service Agent at Le Royal Hotel
  • Lebanon
  • November 2010 to August 2016

- Front Office:
•  Operator
•  Guest Relations
•  Reception
•  Bell boy
•  Concierge
- Housekeeping:
• Agent
• Supervisor
- Reservation Agent
- Sales Agent

Education

Bachelor's degree, Hospitality and Tourism management
  • at Holy Spirit University of Kaslik - USEK
  • January 2012
High school or equivalent, Hospitality and Tourism management
  • at Central College
  • January 2007

Specialties & Skills

Negotiation
Customer Service
Follow Up
Data Entry
Event Planning
BENEFITS ADMINISTRATION
FRONT OFFICE
HUMAN RESOURCES
INSURANCE
MEETING FACILITATION
MICROSOFT OFFICE
data entry

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Graphic Design course (Certificate)
Date Attended:
July 2022
Team Building (Training)
Training Institute:
CIS College
Date Attended:
January 2022
Duration:
6 hours

Hobbies

  • pastry cooking
  • camping
  • diving
    Open water certified