Catherine Abou Al Nasr, Recruitment Consultant

Catherine Abou Al Nasr

Recruitment Consultant

Business Lobby

Lieu
Liban
Éducation
Baccalauréat, Hospitality and Tourism management
Expérience
13 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 6 Mois

Recruitment Consultant à Business Lobby
  • Liban
  • Je travaille ici depuis juin 2023

- Negotiating contracts with clients
- Advising clients on selecting suitable candidates for their vacancies
- Interviewing and assessing prospective applicants and matching them with vacancies at client companies
- Screening candidates and drawing up shortlists of candidates for clients to interview
- Organising interviews and selection events
- Making arrangements for the advertisement of vacancies
- Helping applicants to prepare for interviews
- Building and maintaining relationships with clients
-Maintaining records of candidates and clients
- Identifying potential new clients and acquiring their business.

Training Sales Representative à CIS College
  • Liban
  • octobre 2022 à mai 2023

•  Plan, implement & manage sales educational workshops
•  Identify labor with needs, strengths and weaknesses
•  Identify needs for sales skills improvement
•  Organize and monitor every training
•  Schedule group and individual meetings
•  Try and evaluate various training methods and strategies
•  Consult with employees’ supervisors
• Arrange offer for training quotations

Senior Sales Executive à Societe Cordon Bleu - BURJ on BAY Hotel
  • Liban
  • avril 2017 à septembre 2022

•  Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
•  Event planning with the guests & companies from setup, menu and other packages.
•  Training another team member.
•  Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
•  Responsible for Corporate Room Sales for the hotel.
•  Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
•  Targeting key accounts potential for the company.
•  Meet and greet clients.
•  Provide excellent customer service and ensure customer needs are met and implementing the service standards.
•  Should possess in depth Knowledge of Food and Beverage preparation and presentation.
•  Resolve staff and customer concerns quickly and efficiently.
•  Coordination with different team departments & the guests for any upcoming events details.

Human Resource Coordinator à Portemilio Hotel and Resor
  • Liban - Jounieh
  • juillet 2016 à avril 2017

Acting as a liaison between employees and insurance providers
• Resolving benefits-related problems
• Administering health and welfare plans, including enrollments, changes, and
terminations
• Answering employee requests and questions
• Follow up for Foreigner papers (Work permit, Residence, Passport, and insurance)
• Assisting with new employee hiring processes
• Conducting audits of payroll, benefits, and other HR programs, and recommending
corrective actions
• Assisting with the performance review and termination processes
• Assisting with the recruitment and interview processes
• Maintaining employee personnel files to ensure legal compliance.
• Follow up for any Memo
• Updating job descriptions, as needed.
• Take roll and record accurate minutes of all meetings.
• Assist the Chair to complete and submit all required reports.
• Assist the other officers in preparing required reports, forms, or other correspondence
and ensure that these items are properly transmitted, and a copy filed in the Branch
Office.
• Ensure meeting records are maintained, accurate and professional.

Guest Service Agent à Le Royal Hotel
  • Liban
  • novembre 2010 à août 2016

- Front Office:
•  Operator
•  Guest Relations
•  Reception
•  Bell boy
•  Concierge
- Housekeeping:
• Agent
• Supervisor
- Reservation Agent
- Sales Agent

Éducation

Baccalauréat, Hospitality and Tourism management
  • à Holy Spirit University of Kaslik - USEK
  • janvier 2012
Etudes secondaires ou équivalent, Hospitality and Tourism management
  • à Central College
  • janvier 2007

Specialties & Skills

Negotiation
Customer Service
Follow Up
Data Entry
Event Planning
BENEFITS ADMINISTRATION
FRONT OFFICE
HUMAN RESOURCES
INSURANCE
MEETING FACILITATION
MICROSOFT OFFICE
data entry

Profils Sociaux

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Site Web Personnel

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Langues

Arabe
Langue Maternelle
Anglais
Expert
Français
Moyen

Formation et Diplômes

Graphic Design course (Certificat)
Date de la formation:
July 2022
Team Building (Formation)
Institut de formation:
CIS College
Date de la formation:
January 2022
Durée:
6 heures

Loisirs

  • pastry cooking
  • camping
  • diving
    Open water certified