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Cathy Gottcent, Manager Operations and Marketing

Cathy Gottcent

Manager Operations and Marketing·Money Guard Technologies

Kuwait

Diploma, Real Estate

Work experience

Total years of experience: 46 years, 5 months

Manager Operations and Marketing

April 2017 - Present

Money Guard Technologies

Al Kuwait, Kuwait

April 2017 - Present

Overseeing the marketing of various automated cash handling and money recycling products to banks, commercial establishments and government entities. Also responsible for overseeing the technicians who provide maintenance of the units.

Additionally, I research companies for potential new business ventures.

Company industry:
Business Support Services
Job role:
Management

Business Development Manager

July 2013 - April 2017

Mercato Del Golfo

Al Kuwait, Kuwait

July 2013 - April 2017

Responsible for proposal management and submission of proposals in response to RFP’s for various life support, transportation and supply contracts. Also responsible for contract management for life support project for a 500 person man camp in Iraq and various bottled water supply contracts for UNAMI. Additional responsibilities include searching for new opportunities to bid on and organizing participation in outside events for our retail restaurants and catering division.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Support Services

Consultant

June 2010 - July 2013

Independent Consulting

Al Kuwait, Kuwait

June 2010 - July 2013

Proposal Management, proof reading & editing, business plans, marketing material, research, office management for various individuals and companies.


For example:
Consulting for TMG (Threat Management Group) Revamped marketing material by creating the text for 5 brochures for the company’s core competencies. Worked with the graphic designer to choose pictures and set the layout.

Company industry:
Business Consultancy Services
Job role:
Writing and Journalism

English language Instructor

December 2012 - February 2013

Pittman Training

Al Kuwait, Kuwait

December 2012 - February 2013

Taught English as a foreign language using the New Headway program to adults who wish to improve their conversational skills. Part time.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Proposal Manager

March 2008 - June 2010

Agility

Kuwait

March 2008 - June 2010

Provide proposal management for responses to RFP's from the U.S. military, NATO, the UN and other humanitarian agencies.
Responsibilities include:
• Preparing business proposals in response to DoD and government related RFPs, RFQ, and RFIs
• Create proposal compliance matrices and time lines schedules for distribution to the team
• Co-Chair proposal kick off meetings and Pink\Red Team Proposal reviews with the Capture Manager
• Assists the Capture Manager to develop the capture plan, proposal win strategy and themes
• Manages all proposal activities on a daily basis
• Makes proposal-writing assignments to volume managers and subject matter experts, and provides management and oversight of their work products
• Oversees the technical writing, graphics, editing and production of the final product
• Ensures proposals are compliant and submitted on a timely basis
• Assists business development manager to write white papers
• Work with the operations department to ensure that written updates of the current projects are submitted for the purpose of revising project profile write-ups.
• Meets with client and contracting officer when required.
I provided proposal management for efforts resulting in contracts in excess of $100 million, including but not limited to; BIAP Cargo and Freight Forwarding, VSE Route Clearance Vehicle Modification, 463L Pallet Wash and Repair, UN
Somalia Food Rations, UNSOA 3PL, and various UN Transactional proposals.


I provided proposal management for efforts resulting in contracts in excess of $100 million, including but not limited to;
BIAP Cargo and Freight Forwarding, VSE Route Clearance Vehicle Modification, 463L Pallet Wash and Repair, UN Somalia Food Rations, UNSOA 3PL, and various UN Transactional proposals.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Manager- Contracts & Business Development

January 2007 - February 2008

Trade Links

Kuwait

January 2007 - February 2008

Prime responsibilities included identifying and submitting bis and proposals in response to solicitations primarily dealing with supply, engineering, logistics and vehicle leasing for the US Military and its prime contractors in the SWA area. Also responsible for registering the company with various required data bases (DUNS, CCR, NCAGE, ORCA), as well as with prime contractors and maintaining good relations with clients.

Company industry:
Other Business Support Services
Job role:
Management

Business Development Manager

February 2006 - September 2006

American Superior Logistics

Kuwait

February 2006 - September 2006

Responsibilities included monitoring various websites for solicitations posted by the U.S. Military for projects in Kuwait & Iraq, with a focus on service contracts. Worked with other team members to write proposals for various solicitations
including Washrack Services, Four Corners, IBA Warehouse, and Generator Supply & Maintenance I was also responsible for attending site visits, requesting quotes and developing relationships with other companies as potential joint
venture partners.

The two principles in the business dissolved the partnership and the division was closed.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Business Development Manager

May 2005 - February 2006

American Logistics Services Company

Kuwait

May 2005 - February 2006

Recruited by the owner of AGCO to work for this sister concern while the company was undergoing a restructuring process. Responsibilities included bidding on various Army and prime contractor supply solicitations, worked with a team on large service contract proposals (TCSP, Heavy Lift VI), and building and utilizing contacts within the Military as well as the private sector. Also responsible for identifying new vendors to secure the best products and prices, and organize the logistics for delivery of contract goods.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Business Development Manager

October 2003 - May 2005

AGCO (Al-Ghanim Combined Group)

Kuwait

October 2003 - May 2005

Duties included searching various internet sites to locate solicitations for supply, design/build, and service contracts for the U.S. Military at the various bases in Kuwait as well as Iraq and the Gulf Region. After identifying favorable projects, I was responsible for securing quotations for supply solicitations and submitting proposals Construction and engineering opportunities were turned over to the head engineer. Examples of winning proposals I contributed to: IDIQ contract for construction at Ali AL-Salem Air Base and Commodity Supply to Iraq for the US Military.
Also acted as the point of contact between the company and the U.S. Air Force and various companies we were in contact with.

Company industry:
Civil Engineering
Job role:
Management

Marketing/Sales Manager

April 1993 - October 2003

Naser Mohamed Al-Sayer Gen Trad. & Cont. Co.

Kuwait

April 1993 - October 2003

Commercial Kitchens Division -
Responsible for contacting manufacturers of kitchen appliances and equipment to market in Kuwait. Duties
included helping to set up new showrooms, researching exhibitions to participate in and responding to requests for quote. I was also responsible for setting up and maintaining databases for customers, suppliers, products
and salespeople.
Communications Products Division -
Marketing/Sales Manager for Global One Calling Card. Responsibilities include organizing promotions with banks, Kuwait Airways, and organizations; targeting companies as well as individuals to become Global One customers; processing applications via electronic mail system, and customer service.

Company industry:
Other Business Support Services
Job role:
Management

Administrative Claims Processor

January 1992 - March 1993

KPMG Peat Marwick

United States

January 1992 - March 1993

Data entry of Claims for the Public Authority for Assessment of Compensation for Damages Resulting from the Iraqi Aggression (PAAC) for submission to the United Nations. Claims entry averaged 80-100 per day with a 98% accuracy ratio. Additional responsibilities included quality assurance audits and maintenance of data tables. Additionally, I trained in processing securities litigation claims.
I was selected to go to Kuwait to train claims processors in data entry procedures. Due to my system and data entry experience, my stay in Kuwait was extended to assist in the synchronization process of the two computer systems
(KCARS and Oracle)

Company industry:
Business Consultancy Services
Job role:
Other

Office Manager

May 1989 - November 1992

Diocese of RVC, Our Lady of Good Counsel Parish

United States

May 1989 - November 1992

Managed all aspects of the parish office including: cost coding and posting of all receipts and disbursements to the general ledger; preparing yearly
financial statements and budget; balancing and maintaining various checking accounts; bulletin paste-ups; maintain filing system, accounts payable and general office duties.

Company industry:
Other Business Support Services
Job role:
Management

Field Accountant

February 1988 - April 1989

Slattery Associates, Inc.

United States

February 1988 - April 1989

Payroll preparation for management and union employees at construction sites; completely weekly reports; maintaining field checking and petty cash accounts; prepared purchase notices; cost coding.

Company industry:
Civil Engineering
Job role:
Accounting and Auditing

Sales Support Associate

May 1987 - February 1988

Macy*s

United States

May 1987 - February 1988

In this position I ran an incentive program for sales staff in a commission store. Responsibilities included organizing rallies, weekly & monthly contests for sales staff, arranging photographic sessions and redemption of earned store cash for
goods.

Company industry:
Retail & Wholesale
Job role:
Sales

Payment Processing Manager

October 1979 - April 1987

Dollar Dry Dock Savings Bank

United States

October 1979 - April 1987

directing the assignment of 15 payment processors as to allocation of time
requirements for various project services; installing control programs regarding payment check processing prior to deposit to the Federal Reserve Bank, raising second day cash availability from 68% to 92%.; establishing written policies and procedures regarding payment processing of the following: Mortgage Applications, Credit Cards, Corporate Loans,
Student Loans, and American S & L Lock Box; designed Teller’s Proof Control Logs, interdepartmental correspondence forms, any systems input tickets; developed check processing program to guarantee check deposit to the Federal Reserve Bank the day of receipt.
As Supervisor responsibilities included: reconciliation of daily mortgage collection, preparing general proof sheets; verifying various system input data against source documents; maintained and journalized returned cash items.
As Senior Clerk responsibilities included; cancellations and premium payments in the Hazard insurance Section; output control and reconciliation of General Ledger accounts in the Mortgage Accounting Section; and collections and customer service in Mortgage Collections Section.

Company industry:
Banking
Job role:
Management

Education

Molloy College

August 1988

August 1988

Diploma, Real Estate

United States

East Rockaway High School

June 1977

June 1977

High school or equivalent,

United States

Regents Diploma

Skills

Data Entry
Expert
Data Entry
Expert
Mortgage
Expert
Mortgage
Expert
Military
Expert
Military
Expert
Marketing
Expert
Marketing
Expert
Proposal Management
Expert
Proposal Management
Expert
Managerial & Supervisory
Expert
Managerial & Supervisory
Expert
Proposal Management
Expert
Proposal Management
Expert
Marketing
Expert
Marketing
Expert
Military
Expert
Military
Expert
Mortgage
Expert
Mortgage
Expert
Data Entry
Expert
Data Entry
Expert

Memberships

US Embassy

Warden

October 2002

AUSA

Board Member - Secretary

June 2010

Recommendations

NICO DANIEL SMIT

Apr 2013

Apr 2013

Director of Human Resources and AdministrationColleague

Cathy has a wealth of knowledge, not just in the Proposal Management, but in several areas including but not limited to Business Development, Marketing, Communications, Training, Contracts, Strategy, and much more. Cathy has extensive Proposal Management skills and experience and is always willing to share her knowledge and expertise with Clients, Managers, collegues, and subordinates, Cathy certainly encourages empowerment of all she works with. Cathy has exceptional organisational management skills and experience, she always leads by example and is often the person people go to for help, support and advise. Cathy has an exceptional influencing ability and certainly makes a positive impact on everyone she meets. Cathy has excellent listening skills and was simply a wonderful collegue to work with. Cathy has always demonstrated a passion for her job, driving business excellence and always delivers what she promises. I would highly recommend Cathy for any position. Thank you.

Gerald David

Apr 2013

Apr 2013

Vice President - Business DevelopmentColleague

I have known Cathy since 2003 when we first worked together at Alghanim. Cathy was my mentor into the contracting world of business. People skills, hard working, knowledge of the business and regional expertise are her strengths. Cathy has extensive background in Business Development, Proposal Management and Capture Management. Cathy will be a great fit to any organization. I would recommend Cathy any day.