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Chadi Bou Sleiman, Sales And Marketing Manager

Chadi Bou Sleiman

Sales And Marketing Manager·Mona Cool S.A.R.L

Lebanon

Master's degree, MBA in Management

Work experience

Total years of experience: 20 years, 8 months

Sales And Marketing Manager

March 2015 - Present

Mona Cool S.A.R.L

Beirut, Lebanon

March 2015 - Present

-Setting Sales goals and targets
-Developing plans to acquire new clients through different sales techniques
-Assigning sales territories and setting sales quotas
-Resolving customer complaints regarding sales and service
-Resolving drivers and assistants problems during distribution
-Monitoring customer preferences to determine the focus of sales efforts
-Determining discount rates or special pricing plans
-Approving on delivery of free items to customers
-Planning and coordinating training programs for sales staff
-Analyzing sales statistics
-Analyzing sales codes that determine the problems versus the sales in each sales team
-Projecting sales and determining the profitability of products and service
-Preparing budgets and coordinating with the finance manager to approve expenditures
-Recruiting and hiring and training new members in the distribution department
-Recruiting and hiring and training customer service new members
-Day-to-day supervision on customer service reps’ follow up with customers
-Day-to-day supervision on sales force performance and achievements
-Inspiring and motivating sales teams to achieve the sales target
-Ensuring sales team has the necessary resources to perform properly.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Senior Account Manager

January 2013 - February 2015

ITG, PCDealnet, HP

Lebanon

January 2013 - February 2015

1- Achieving assigned sales quota
2- Meeting assigned expectations for profitability
3- Establishing customer account plans that meet company standards in all assigned accounts.
4- Maintaining high customer satisfaction ratings that meet company standards
5- Completing required training and development objectives within the assigned time frame
6- Depleting depreciated stock
7- Penetrating assigned accounts by:
1. Selling new or additional products or services to current
buyers; and/or
2. Finding additional buyers within the existing customer
location; and/or
3. Selling additional customer locations.

Company industry:
Retail & Wholesale
Job role:
Management

Store Manager and Training Manager

October 2005 - December 2012

RadioShack

Lebanon

October 2005 - December 2012

1- Direct sales with the customers and POS
2-staff attendance management
3-internal follow up with management and operations department
4- follow-up of new trainees and assure their product knowledge
5- weekly Staff and store evaluation and reports
6- stock management
7-money transfer arrangements
8- email correspondence
9- various section duties and responsibilities such as Pricing, Managing, Organizing, Displaying, Refilling sections and ordering from warehouse.
10- Presentations and Demonstrations on new products

Company industry:
Retail & Wholesale
Job role:
Sales

Education

American University of Science And Technology (AUST)

July 2014

July 2014

Master's degree, MBA in Management

Lebanon

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

American University of Science & Technology (AUST)

July 2006

July 2006

Bachelor's degree, Business and Management

Lebanon

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

College des Soeurs du Rosaire

September 2000

September 2000

High school or equivalent, Experimental Science

Lebanon

GPA (point): 17 out of 20

GPA (point): 17 out of 20

Skills

Customer Satisfaction
Expert
Customer Satisfaction
Expert
Business Operations Management
Expert
Business Operations Management
Expert
Team Management
Expert
Team Management
Expert
Direct Sales
Expert
Direct Sales
Expert
Sales Management
Expert
Sales Management
Expert
internet surfing
Expert
internet surfing
Expert
brains accounting and stock software
Intermediate
brains accounting and stock software
Intermediate
MS office
Expert
MS office
Expert
word
Expert
word
Expert
excel
Expert
excel
Expert
Managerial skills ( experienced in managing others)
Expert
Managerial skills ( experienced in managing others)
Expert
Negotiating
Expert
Negotiating
Expert
Building dashboards
Intermediate
Building dashboards
Intermediate
Training employees
Expert
Training employees
Expert
Recruiting employees
Expert
Recruiting employees
Expert
Problem solving
Expert
Problem solving
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Business Operations Management
Expert
Business Operations Management
Expert
Team Management
Expert
Team Management
Expert
Direct Sales
Expert
Direct Sales
Expert
Sales Management
Expert
Sales Management
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
Sales Cerificate
Feb 2012 - Apr 2012