Technical Operations Manager
Pikasso
Total years of experience :19 years, 3 Months
• Managing a team of 40 employees.
• Organizing and monitoring all their movements, maintaining a detail database on performance and efficiency by employee.
• Maintaining detailed equipment and car sheets.
• Preparing the weekly operating plan across the country.
• Coordinating with all the departments to insure smooth day-to-day operations.
• Preparing the weekly and monthly reports to management.
• Essential role in the migration of the company into a new comprehensive enterprise resource planning software “JD Edwards” and the “Ayuda” Media Systems one of the best OOH systems in the world today.
• In charge of the Quantum software (Cuende Infometrics), the first OOH audience measurements system implemented in Lebanon exclusively by PIKASSO.
• Regional supervision of the operations in Tunisia, Jordan and Senegal staff trainings (including multiple visits per year).
• Following up with the local municipalities in terms of locations, fees and renewals maintaining regular contact to insure a strong working relationship
• Preparing yearly bids, gathering quotations and insuring proper data collection and storage.
• Identifying new suppliers while maintaining the olds one to create a diverse cost effective and reliable supplier list.
• Negotiating, renegotiating, and administering contracts with suppliers, vendors to insure that updated market prices.
• Managing logistics and supply activities for the entire university and its branches.
• Yearly Inventory and monthly stock management.
• Supervising preventive maintenance task for the 4 buildings and their utilities.
• Preparing purchase orders, solicit bid proposals, and review requisitions for goods and services.
• Preparing monthly reports to management.
• Ensure timely recording of all maintenance activities with detailed log sheet.
• Managing and supervising a team of 65 employees in the billposting and the warehouse departments.
• Scheduling of daily routing and performance of every employee.
• Daily follow up with the sales department to meet daily objectives and generating work progress sheets for the clients.
• Work with HR on employee assessments and training and development needs.
• Work with Finance Department on audit and cost control weekly and yearly.
• Implemented a new GPS system that insures promptness of employees’ routing thus minimising costs and maximising proficiency.
• Re-planned manpower minimising up to 20% of yearly overhead cost.
• Responsible for maintenance teams
• Stations overhaul
• Purchase and logistics
• Responsible for field operation control.
• Responsible for workers logistics on the project.
• Responsible for project logistics (materials, warehouse, tools and camp supplies such as food and beverage, restaurant and entertainment centre).
Direct sales, merchandising and marketing, in charge of key clients:
• The Charcutier Aoun Supermarket (8 branches)
• Spinney's Superstore (2 branches)
• Metro Mall
• Responsible for 7 major food and beverage brands: brand management and display, market research, statistics and studies, and promotional campaigns.