Associate Consultant
HCL India Pvt Ltd
Total years of experience :10 years, 5 Months
Managing VMware infrastructure environment with 5 Different Domain VCentre’s along with 500 ESXi servers via remotely.
•Managing VMware infrastructure environment with 4000 Windows Servers platform Virtual Machines.
•Creating Virtual Machines via Run deck tool.
•Creating and managing resource pools and adding the VM’s into resource pools.
•Troubleshooting of ESXI host i.e; ESXI host not responding.
•Deletion of Virtual Machines in Cold Migration State via Change (Change Task).
•Creating and managing virtual machines and installing VM Tools into VM’s.
•Managing VM’s through web access.
•Security hardening and Monitoring of VM’s & ESXi servers (CPU, Memory, Disk, Network Utilization) for Security Compliance.
•Performing Snapshots, Cloning, cold migrations and hot migrations.
•Creating templates from VM’s and deploy VM’s from templates and allocate resources.
•Creating duplicate VM’s using cloning.
•Managing Windows Server Environment i.e; (Windows Server 2003, 2008, 2012, 2016 and 2019)
•Participating in Patching in every month for Windows via SCCM.
•Generating Report for Windows Server Health status via SCCM.
•Generating Report of Virtual Machine Health status via RV Tools.
•Participating in Internal Meeting and Customer Meeting for Short Project.
•Monitoring and Working on Service Now Snow ticketing tool.
•Supporting on P1, P2, P3, P4 and P5 level Incident tickets.
•Participate in Bridge call i.e; P1, P2 or P3 for Critical issues.
•Working on Change and Change task generated by user or management for VM or Windows Server Platform.
•Technical ability and resourcefulness to react and resolve issues remotely
Managing VMware infrastructure environment with 5 Different Domain VCentre’s along with 500 ESXi servers via remotely.
Managing VMware infrastructure environment with 4000 Windows Servers platform Virtual Machines.
Creating Virtual Machines via Run deck tool.
Creating and managing resource pools and adding the VM’s into resource pools.
Troubleshooting of ESXI host i.e; ESXI host not responding.
Deletion of Virtual Machines in Cold Migration State via Change (Change Task).
Creating and managing virtual machines and installing VM Tools into VM’s.
Managing VM’s through web access.
Security hardening and Monitoring of VM’s & ESXi servers (CPU, Memory, Disk, Network Utilization) for Security Compliance.
Performing Snapshots, Cloning, cold migrations and hot migrations.
Creating templates from VM’s and deploy VM’s from templates and allocate resources.
Creating duplicate VM’s using cloning.
Managing Windows Server Environment i.e; (Windows Server 2003, 2008, 2012, 2016 and 2019)
Participating in Patching in every month for Windows via SCCM.
Generating Report for Windows Server Health status via SCCM.
Generating Report of Virtual Machine Health status via RV Tools.
Participating in Internal Meeting and Customer Meeting for Short Project.
Monitoring and Working on Service Now Snow ticketing tool.
Supporting on P1, P2, P3, P4 and P5 level Incident tickets.
Participate in Bridge call i.e; P1, P2 or P3 for Critical issues.
Working on Change and Change task generated by user or management for VM or Windows Server Platform.
Technical ability and resourcefulness to react and resolve issues remotely.
Managing resources in Azure Portal according to Subscriptions.
Health Check and Monitor of resources on Azure.
Modify resources as per Business requirement.
Managing VMware infrastructure environment with ESXi servers, virtual machines.
VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request through change management process.
Installing and configuring ESXi servers.
Installing, configuring and managing virtual infrastructure and virtual center server.
P2V and V2V conversions by using VMware Converter.
Build, configure and deploy VMs and templates. Involved in Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) migration of Windows 2008/2012 servers using VMware Vcenter Converter.
Configuring alarms and Manage task, events and alarms.
Creating and managing resource pools and adding the VM’s into resource pools.
Creating and managing virtual machines and installing VM Tools into VM’s.
Manage VM’s using VMware virtual center server.
Managing VM’s through web access.
Installation and configuration of virtual machines in an Enterprise SAN environment.
Security hardening and Monitoring of VM’s & ESXi servers (CPU, Memory, Disk, Network Utilization) for Security Compliance.
Performing Snapshots, Cloning, cold migrations and hot migrations.
Creating templates from VM’s and deploy VM’s from templates and allocate resources.
Creating duplicate VM’s using cloning.
Moving VM’s from one VMFS Data store to another VMFS Data store using Storage VMotion.
Designing, Implementing, managing and maintaining windows server 2008 and 2012 network infrastructure.
Planning, Designing, Implementing and maintaining windows server 2008 and 2012 Active directory infrastructure.
Managing Domain Controllers.
Planning, maintaining, designing, networking, administrating, and Troubleshooting based on windows operating system.
Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices on Active Directory.
Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers and workstations.
Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.
Daily administration including monitoring of the network and servers.
Handling UAT and Bridge Calls.
Working on Helpmate Ticket Tool.
Implementing, Managing, and Maintaining a Windows Server Network Infrastructure.
•Manage the physical and virtual environment (VMware) of 150+ servers.
•Managing Windows Server 2008 and Windows Server 2012 Environment.
•Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices on Active Directory.
•Managing DNS and DHCP Services on AD.
•Managing WSUS Server, Terminal Server and Printer Server.
•Managing FTP Server.
•Perform and test routine system backups and restores on CA Tool.
•Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary.
•Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
•Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.
•Managing O365 Administrator Console; Sync with AD and perform task according to AD like; License Assign, DL Changes, other exchange features as well.
•Troubleshooting on MS Office Services like; MS Word, Excel, Power point, Skype for Business and Microsoft Teams.
•Develop required reports in response to business user and management needs.
•Manage vendors, outsourcers, and contractors to secure software products and services.
•Build and deploy new servers on the network as needed.
•Installing, Deploying and maintaining Local printer or network Printer.
•Daily administration including monitoring of the network and servers.
•Monitor and administer backups in Calgary and supervise backups in remote sites.
•Administration of work and ticket queues in our call tracking system.
•Customer service and expectation management with clients.
•Mentorship of junior staff in best practice, practicality and leading Helpdesk and Desktop Team.
•Handling VIP users and escalated calls.
•Technical ability and resourcefulness to react and resolve issues locally or remotely.
•Managing Antivirus Symantec Server like; perform routine Scanning on Servers and clients, Daily AV Report, Monitoring intrusion and Malfunction.
•Maintain Monthly and Quarterly IT Reports.
•Leading the Desktop and Helpdesk Team as well.
•Shift Roster Maintenance for all sites.
•Participate in IT Leads Meetings.
•Weekly IT Team meeting with juniors and guide them.
•Generate Daily, Weekly and Monthly IT Tickets Report.
•Daily, weekly and Monthly calls over Teams with Leads.
I Yogi Technical Services
Install new software releases, system upgrades, evaluate and install patches and resolve software related problems.
•Plan and perform appropriate procedures, documentation, inventory assessment, and other procedures related to IT.
•Inventory and provide accounting of resources including software, server, workstation and lap top systems.
•Prepare and deliver new laptops, PCs, Printers and others IT hardware.
•Install, maintain and manage MacAfee Security Centre package.
•Trouble Shooting Computer Hardware as well as Software problem.
•Application Software: - MSOffice-2010, Microsoft Outlook 2010 Antivirus Software (MacAfee Antivirus tool Engine).
•Trouble Shooting of Local Area Network.
•Installation of LAN card, printers, Scanner etc.
•Remote administration of servers with PC Anywhere software.
•Installation /Configuration of Win Server/Professional.
•Providing Level 1 support for installation of applications like Microsoft SQL 7.0 & 2000, Visual studio 6 & .NET, MS Office, Norton Antivirus, Graphics Applications from Adobe and Macromedia.
•Studying & planning for any upgrades and patches of the Microsoft Products that are released.
•Evaluating the needs and proposing, liaising with vendors for quality support and prompt delivery of ordered goods.
•Maintaining Software Library & listing of Software licenses owned by the organization and listing of Hardware/Network Equipment assets.
•To give support overseas user via remote tools like; Team viewer, Ammy Admin, WebEx and Any desk etc
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