BUSINESS ANALYST
PAIZER INC
Total years of experience :3 years, 2 Months
• Created and maintained project documentation.
• Created detailed reports to document end-of-day sales results, defects and recommendations.
• Collaborated with stakeholders to gather requirements, ensuring alignment between business needs and technical solutions
• Conducted data analysis and interpreted findings to provide insights into business performance, market trends, and customer behavior.
• Conducted thorough analysis of business processes, identifying inefficiencies and proposing solutions for improvement.
• Cold called various small to medium businesses daily. (big call volume).
• Averaged a number of 10 closed deals per month.
• Leveraged two different CRMS in order to input information.
• Contacted company controllers, business owners, CFO and procurement departments in order to show them significant savings on their credit card processing fees ultimately leading them to make the switch and closing the deal.
• Utilized sales techniques and strategies to build customer relationships and close sales, resulting in an increase in sales.
• Cold calling clients to identify potential sales qualifying lead (SQLs).