Manager, Corporate Sales
Globacom
Total years of experience :16 years, 2 Months
Department: Enterprise Group
Position: Manager, Corporate Sales (March, 2018 - Till date)
Summary of Responsibilities:
Responsible for planning sales presentations by meeting customers physically on daily basis and Provide professional demonstrations or presentations of Company products and services.
Main Functions:
• Plans, strategizes the acquisition of new accounts.
• Convert contact to customer and meet assigned sales targets.
• Improve Globacom’s involvement in corporate sector to drive strategic enterprise solutions.
• Assist organization defined and match their IT requirements with budget.
• Profile new and existing corporate accounts and develop acquisition.
• Upsell and cross-sell into accounts and grow revenue target
• Meet assigned sales targets.
Department: Corporate Solutions
Position: Manager, Financial Sector (May, 2017 - March, 2018)
Summary of Responsibilities
Responsible for commercial relationship with corporate organizations within the financial sector and grow revenue.
Main Functions:
• Assist organization defined and match their IT requirements with budget.
• Manage new and existing corporate accounts while ensuring acquisition of new accounts.
• Upsell and cross-sell into accounts and grow revenue target
• Meet assigned sales targets, manage prospect sheets, customer database and funnel analysis.
• Assist in the identification of new sales prospects in assigned sectors and initiate closure.
• Process customer order and ensure prompt delivery of customer orders.
Summary of Responsibilities Responsible for technical and commercial relationship with corporate organizations, grow corporate portfolio, employing a wide range of enterprise information / communication solutions/services to assist drive up revenue and grow corporate portfolio.
Main Functions:
Assist organization defined and match their IT requirements with budget. Manage new and existing corporate accounts while ensuring acquisition of new accounts. Upsell and cross-sell into accounts and grow revenue target Meet assigned sales targets. Grow EMTS’s involvement in corporate sector to become key player in strategic sectors. Maintain accurate and up to date sales records/documentation for assigned sectors including prospect sheets, customer database and funnel analysis. Assist in the identification of new sales prospects in assigned sectors and initiate closure. Process customer order and ensure prompt delivery of customer orders. Provide support with resolution of customer’s issues by escalating challenges/issues to relevant departments for properly and timely resolution. Liaise with relevant unit/ team/function in carrying out all other relevant activities.
Summary of Responsibilities Responsible for sales of a wide range of enterprise information / communication solutions/services, while leveraging on professional knowledge and experience of the industry and Vodacom superior next generation technology that enabled cutting edge innovation with an ultimate goal of growing company’s revenue and customers satisfaction.
Main Functions: Establish and build productive, professional relationships with key personnel in assigned customer accounts and create sales opportunities within these accounts. Coordinates the involvement of company personnel, including support, service, and management resources in order to meet accounts performance objectives and customer's expectations. Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Responsible for the development and achievement of sales through variety of sales channels. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and market edge. Leads solution development effort that best address customer needs, while coordinating the involvement of all necessary company personnel. Responsible to assesses, clarifies and validates customer needs on an ongoing basis. Meets assigned expectations for profitability and maintains high customer satisfaction ratings that meet industry standard. Identify new market/business opportunities in key sectors and proffer solution offerings to meet their requirements. Initiates, negotiates and close business deals within set time frame. Develop alternative channels to increase sales and revenue. Providing response to RFP/bids/tenders process and manage existing relationship with clients as regards all receivables.
Responsible for developing the business by reviewing and improve on new and existing business relationship by assisting customers to carve additional requirements and achieve satisfaction.
Main Functions:
Build and manage Account portfolio.
Using leads/contacts to generate new business opportunities.
Develop and identifying markets opportunities.
Delivering on monthly sales target and growing revenue.
Evaluate customer requirements and provide appropriate solutions to meet customer particular needs.
Representing company at trade exhibitions, business fairs and events.
Attending and responses to Tenders/ RFPs from different corporate bodies and Governmental institutions.
Profiling and evaluation of customers/opportunities to identify areas of requirements on new services and time scope.
Responsible for coordination, management of local sales team sales processes. Facilitate efficient distribution of products to the final consumers. Develop ideas and implement strategies to increase revenue and tackle products shortage and price stability.
Main Functions:
Responsible for increasing company’s market share, drive and increase sales volume through Business Associates (BA’s) Sub dealers, and retail customers.
Manage sales and distribution processes of company’s products.
Develop alternative channels to increase sales and revenue.
Account mapping, area penetration and market intelligence to tackle product shortage challenges and identify new sales outlets within assigned regions.
Coordinate activities of local sales canvasser, through various sales activities and promotions.
Implement purchase order for BAs/Dealers and linking sub-dealers with these dealers, help monitor and nurture business relationship between all parties.
Ensure that sale target set over a particular period is achieved.
Produce weekly reports on each Business Associates activities in all product line.
Supervised and monitored the activities of sales canvassers and sustained a happier relationship with company’s Business Associates and customers.
Responsible for providing pre and post-sales support to customers, market company’s products and services while ensuring retention and loyalty.
Main Functions:
Providing appropriate and reliable support based solutions to business customers.
Provide accurate and appropriate information to customers on new service offerings.
Monitor service delivery and report competitor’s channel activities and feedback generation.
Seek inputs and update customers information as required
Attending to customer’s complaints and enquiries, resolving customer’s billing, data and pricing issues,
Performing other marketing activities, sales promotions and branding etc.
Monitor service delivery and report competitor’s channel activities and feedback generation.
Responsible for customer profiling, categorization, source and maintain adequate documentation/database for routine management.