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chemseddine kherief, IT Sales Representative

chemseddine kherief

IT Sales Representative·Tech Solutions Inc

Qatar

Higher diploma, Higher Technician Certificate in HR

Work experience

Total years of experience: 5 years, 9 months

IT Sales Representative

July 2024 - August 2025

Tech Solutions Inc

Ar Rayyan, Qatar

July 2024 - August 2025

• Aided 40+ Account Executives with product demos and rebutting client objections, generating a 25% increase in conversion rate with a shortened sales cycle due to tailored pitches and immediate onboarding assistance.
• Built relationships with clients through extensive post-sale technical onboarding and analysis, leading to over 30% repeat business and 15% referral rates.
• Leveraged CRM software to retain 100+ leads, setting daily, weekly, and monthly targeted outreach activities,
resulting in a consistent 6% overall pipeline and an 80% achievement of quarterly targets.
Company industry:
IT Services

Sales Associate

January 2024 - August 2024

Pull & Bear

Oran, Algeria

January 2024 - August 2024

• Collaborated with marketing on leveraging sales funnels, boosting inbound inquiries by 35% while simultaneously augmenting the overall close rate by targeted promotions of apparel lines.
• Trained junior staff in negotiation methods, which boosted team productivity and slashed onboarding time in one half.
• Oversaw inventory control and visual merchandising, raising foot traffic by 15% and aligning customers with
seasonal collections.
Company industry:
Fashion & Apparel

Sales representative

January 2022 - June 2023

Homeselect

Oran, Algeria

January 2022 - June 2023

• Managed a 5-person sales team, introduced CRM tools to increase lead conversion rate by 15% and reduce
response time by 30%.
• Established and developed communication with 200+ key clients, 40% of which normally return and regular
customers LTV grew by 10%.
Company industry:
Home & Office Furniture

HR Assistant & Payroll

September 2017 - March 2020

Sonatrach

Oran, Algeria

September 2017 - March 2020

• Assisted in recruitment, onboarding, and maintaining accurate employee records.
• Processed payroll for large teams, ensuring compliance with company policies and
deadlines.
• Supported the HR team in handling employee requests and documentation.
Company industry:
Oil & Gas

Education

INSFP Maraval Oran, Algeria

September 2017

September 2017

Higher diploma, Higher Technician Certificate in HR

Algeria

GPA (percentage): 69%

GPA (percentage): 69%

Completed coursework in recruitment, payroll, labor laws, and employee relations. Developed skills in HR management, talent acquisition, and organizational communication. Gained practical knowledge of HR processes and compliance.

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CONTEMPORARY DANCE
Intermediate
CONTEMPORARY DANCE
Intermediate
CREATIVE THINKING
Intermediate
CREATIVE THINKING
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PAYROLL PROCESSING
Intermediate
PAYROLL PROCESSING
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
PROFESSIONAL IN HUMAN RESOURCES
Intermediate
PROFESSIONAL IN HUMAN RESOURCES
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO CONSUMER
Intermediate
BUSINESS TO CONSUMER
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES PROSPECTING
Intermediate
SALES PROSPECTING
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate

Languages

Arabic

Native Speaker

English

Expert

French

Expert

Training and Certifications

Certifications
Higher Technician Certificate in Human Resources
Higher Technician Certificate in Human Resources
Hip-Hop Dancer & Multitalented Artist
Higher Technician Certificate in HR
Higher Technician Certificate in HR

Hobbies and interests

Hip-hop dancer

Skilled in freestyle, breakdance, and choreographed street performances with strong audience engagement.