Head of Administration & HR
FANTASIR REAL ESTATE BROKERAGE LLC
Total years of experience :20 years, 2 Months
and coordinating administrative procedures and devising ways to streamline processes.
•Creating HR employment Contracts and implementing procedures.
•Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
•Manage schedules and deadlines
•Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
•Monitor costs and expenses to assist in budget preparation.
•Ensure operations adhere to policies and regulations.
•Keep abreast with all organizational changes and business developments.
with the customer the type of E-Life service applied (Triple-play, Dual-Play, Single-play, TV package or Internet service).
•Confirm services with customer (Migration, External Shifting, Internal Shifting or Activation).
•Provide customer with the information related to his/her rate plan and verify if he/she was informed and agrees with it.
•Verify with customer his/her name & account number.
•Confirmed with customer the address: building name, compound area, flat/villa number
all incoming and outgoing calls
•Assist Sales Manager with client and customer inquiries
•Preparing product presentations
•Handling all confidential documents and information in a sensitive manner
•Coordinate meetings & prepare agendas
• Dealing with the day-to-day general secretarial duties.
training session to promote the ELITE plan from DU
•Attend to all telephone calls and complaints from customers and dealer
•Assist dealers with all problems faced in connection to activation du numbers
•Keep a record of all calls & complaints created and prepare end of day report.
the Managing Director’s meetings and timely agenda.
•Manage travel bookings and the diary of the MD
•Handling all confidential documents and information in a sensitive manner
•Process incoming and outgoing mail and maintain privacy at all times
•Maintain absolute discretion of all transactions, interactions and business information emanating from the MD’s office.
•Coordinate meetings & prepare agendas
•Dealing with the day-to-day general secretarial duties.
• Coordinating with Property Sales agents, customers and clients
essential mail in priority action order for boss
•Check deadlines on incoming requests and put preliminary work in play
•Process replies on own initiative or from bosses’ dictation or notes
•Maintain calendar; ascertain which events require boss’s presence
•Liaising and providing administrative support to all Departments
•Coordinated meetings, special events and travel for management and staff.
•Created highly effective and organizational filing system, including quick and thorough indexing, filing storage, resulting in easy access to critical information.
•Update mail/phone directories, Make these available to trainees
•As required, recruit, hire, train and supervise part-time or full-time, paid, or unpaid/volunteer secretarial or clerical staff
•Take part in any administrative meetings to assure secretarial follow-through
courses: of Diploma in