Chris Joy Capulong, Beverage Specialist

Chris Joy Capulong

Beverage Specialist

Alabbar Enterprises

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Hotel and Restaurant Management
Experience
6 years, 0 Months

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Work Experience

Total years of experience :6 years, 0 Months

Beverage Specialist at Alabbar Enterprises
  • United Arab Emirates - Dubai
  • April 2017 to October 2018

Created Full Drinks Menu for TWO @ Symphony.
* Created GIA’s full Drinks Menu with ISMAYA.
* Opening Team GIA and TWO
* Supporting all Brand’s Bar Concepts.
* Creating drinks, implementing changes which is cost
effective, trendy and profitable.
* Conduct trainings and bar audits to maintain standards
and help the bar flow run efficiently.
* Assisting all bar concepts in all aspects including
preventive maintenance, coffee calibration, purchasing/
removing items which helps lower store costs.

Senior Barista at Bull and Roo Investments LLCTHE SUM OF US Restaurant & Café
  • United Arab Emirates - Dubai
  • September 2015 to March 2017

Operates and Maintains the Espresso Coffee Machine
* Study and learns all the fundamentals of specialty
coffees
* Prepares and serve Specialty Coffees using different
Brewing Methods and Pour Over techniques
* Educates customers by presenting and explaining the
coffee drink menu; answering questions.
* Sells coffees and coffee grinders and brewing
equipments by explaining differences in coffee beans
and coffee preparation machines; demonstrating how
brewing equipment operates.
* Improves quality results by studying, evaluating, and re-
designing processes; implementing changes;
maintaining and improving the appearance of the store
and coffee bar.

ASSISTANT STORE MANAGER at Emirates Leisure Retail LLC
  • United Arab Emirates - Dubai
  • December 2013 to September 2015

 Lead the Store team in all aspects of delivering the best coffee experience to every guest, all of the time
 To take overall responsibility for managing the stock and ordering systems for food and consumables ensuring that the store has 100% supply of items for the customer whilst delivering the budgeted margins/profit
 To ensure that all marketing updates and new POS are implemented and maintained effectively
 To prepare for and input into regular business reviews with their Operations Manager

Barista Maestro at Costa Coffee
  • United Arab Emirates - Dubai
  • November 2012 to December 2013

 Train and accredit all new team members to Barista level
using the Barista Coffee Skills Workbook.
 Responsible for managing the stock and ordering
systems for food and consumables ensuring that the
store has 100% supply of items for the customer whilst
delivering the budgeted margins/profit.
 To ensure that all equipments especially coffee
equipments is in good working order, report any faults
to the store in charge and being aware of maintenance
schedules.
 Practicing Supervisory Level of work (nominated to be a
supervisor).

Education

High school or equivalent, Hotel and Restaurant Management
  • at Philippine Women’s University
  • January 2009

Specialties & Skills

Service Design
Lead By Example
Customer Service
Business Concepts
Menu Design
CALIBRATION
PURCHASING
SYMPHONY
CASH HANDLING
CUSTOMER SERVICE
GRINDERS
HABILIDADES DE COMUNICACIóN
JAVABEANS
MANAGEMENT

Languages

Filipino
Native Speaker