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cindy stollenberg, Administrative, HR, Accounting Officer to the Luxembourg Ambassador

cindy stollenberg

Administrative, HR, Accounting Officer to the Luxembourg Ambassador·The Grand Duchy of Luxembourg Embassy in the United Arab Emirates

United Arab Emirates

Bachelor's degree, Management

Work experience

Total years of experience: 17 years, 10 months

Administrative, HR, Accounting Officer to the Luxembourg Ambassador

May 2016 - October 2016

The Grand Duchy of Luxembourg Embassy in the United Arab Emirates

May 2016 - October 2016

Provide administrative support and assistance to the Ambassador.
o Prepare and edit correspondence, communications, presentations and other official documents
o Manage all filing and archiving systems
o Coordinate professional business relationships and communicate with external parties
o Attend internal and external meetings
o HR Consultancy services including Payroll
o Manage absence records of the entire team
o Coordinate on-boarding of new employees
o Ensure timely and accurate invoice payment and reporting of financial management
o Manage daily accountancy of the Embassy
o Develop prepare and provide information for the annual budget
o Assist in the budget & forecast process
Company industry:
Administration Support Services
Job role:
Secretarial

PA to Group Executive Vice President

November 2014 - April 2016

Intertek

Abu Dhabi, United Arab Emirates

November 2014 - April 2016

o Manage and Maintain schedules, appointments and travel arrangements.
o Arrange and Co-ordinate meetings & events.
o Record, Transcribe and Distribute minutes of meetings
o Monitor, Screen, Respond to and Distribute incoming communications
o Answer and Manage incoming calls
o Liaise with internal staff at all levels
o Interact with external clients
o Polite and efficient to all clients and business associates.
o Take minutes of meetings and create PowerPoint presentations.
o Extensive travel booking experience as well as excellent personal presentation
o Review operating practices and Implement improvements where necessary
Company industry:
Oil & Gas
Job role:
Administration

Business Coach

July 2012 - January 2013

Mentally Fit Institute

Belgium

July 2012 - January 2013

o Learn Mentally Fit coaching techniques by assisting diverse coaching sessions.
o Accompany Business Meeting to acquire Selling Methods.
o Cary out in-house Conferences to recruit new clients.
o Organize the Setup of the Mentally Fit stand at the Epsilon Exposition (Learning and Development Network).
o Attend Network Events organized by the Chambers of Commerce.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Executive Assistant & Office Manager

January 2007 - March 2012

AquaCorpus

Belgium

January 2007 - March 2012

o In charge of the start-up of the Medical Center.
o Set up the Entire Office acting as the Single Point of Contact for all Administrative Tasks.
o Care for patients by giving best convenient appointments.
o Implement Standard Marketing Material.
o Promote Company’s Image by organizing Events.
o Lead Team Effectiveness.
o Develop Office and Information systems like filing, procedures, standardization and simplification.
o Maintain and update Specialist’s Records.
o Manage diary of 25 therapists.
o Production of correspondence, manuscripts, notes, summaries and effective meeting minutes.
o Plan therapist’s vacations, shifts, replacements.
Company industry:
Other Healthcare Services
Job role:
Secretarial

Personal Assistant to the Chairman of the CPME Program

January 2006 - January 2007

Catholic University of Louvain

Belgium

January 2006 - January 2007

o Responsible for the Interdisciplinary Program in Entrepreneurship for 3 faculties (Law, Sciences & Management).
o Multi-cultural Student’s Coordinator.
o Create and Maintain Student’s Database.
o Organize Thesis Defense.
o Promote CPME Program creating consistent Marketing Material.
o Liaise with other Departments & Team Members on Academic Events.
Company industry:
Primary, Prep, & Secondary School
Job role:
Secretarial

IT Training Designer

January 2005 - January 2006

Hewlett Packard (IT Services Department

Belgium

January 2005 - January 2006

IT Training Designer (2005 -2006) Hewlett Packard (IT Services Department - Brussels - Belgium)

As per its Organization 2005's Plan, Procter & Gamble outsourced its IT Services Department to Hewlett Packard.
My Role became essentially IT Technical and Trainings evolved from "Class Room" to "Web Based" style.

o Identify & Respond to customer's needs.
o Develop "Web Based Trainings" using the EasyWeb Application.
o Sell the "Online Training Concept".
Job role:
Other

Executive Assistant & Trainer for New Hires

January 2000 - January 2005

Procter & Gamble

Belgium

January 2000 - January 2005

Executive Assistant & Trainer for New Hires (2000 -2005) Procter & Gamble (IT Department - Brussels-Belgium)

Transferred from HR to IT Department and I got promoted to Executive Assistant and Trainer for New Hires.

o Make a Bridge between IT and End users.
o Conduct Educational IT Trainings to new hires in small and large groups.
o Create Training Survey, Analyze feedback and Improve Training sessions accordingly.
o Produce Training Support Material.
o Get Trained on Learning Methods for Adults Educational Program.
o Create and Carry out a one day Training program to train new instructors.
o Responsible for the Intranet Website.
o Implement an IT Representatives Community assuring employee's effectiveness.
o Design and Apply Standard Marketing Materials across the EMEA Region.
Company industry:
FMCG
Job role:
Other

Personal Assistant to 3 Associate Directors

January 1997 - December 1999

Procter & Gamble

Belgium

January 1997 - December 1999

Personal Assistant to 3 Associate Directors (1997- 1999) Procter & Gamble (HR EMEA Department -Brussels-Belgium)

o Prepare PowerPoint presentations for meetings with top-level executives.
o Coordinate Travel Arrangement, agendas, appointments.
o Maintain HR EMEA Employee's Excel Database.
o Answer incoming telephone calls and refer to appropriate personnel for proper handling
o In-House Training (Memo Writing, Oral and Written Communication Skills, Presentation and Facilitation skills,
Lotus Notes)

-2-
Company industry:
FMCG
Job role:
Other

Education

Haute Ecole de la Communauté Française

January 1997

January 1997

Bachelor's degree, Management

Belgium

MentallyFit Institute

High school or equivalent,

Mental Coaching - MentallyFit Institute

Centre des Langues

High school or equivalent, Spanish

Spanish - Centre des Langues Languages and IT Skills • French (Mother Tongue) • English (Fluent written and spoken) • Dutch (Intermediate) • Spanish (Beginners) • Russian (Beginners) • Microsoft Office proficiency -3-

Skills

Target Oriented
Expert
Target Oriented
Expert
fast and effecient
Expert
fast and effecient
Expert
ASSOCIATE
Expert
ASSOCIATE
Expert
DATABASE
Expert
DATABASE
Expert
EXCEL
Expert
EXCEL
Expert
EXECUTIVE ASSISTANT
EXECUTIVE ASSISTANT
HR
HR
INTRANET
INTRANET
LOTUS NOTES
Expert
LOTUS NOTES
Expert
MARKETING
MARKETING
NEW HIRES
NEW HIRES
TRAINING
TRAINING
fast and effecient
Expert
fast and effecient
Expert
Target Oriented
Expert
Target Oriented
Expert

Languages

Dutch
Beginner
English
Expert
French
Expert
Russian
Expert
Spanish
Expert