Cooper Destajo, AHA Basic LIfe Support Instructor

Cooper Destajo

AHA Basic LIfe Support Instructor

International Health and Safety Training Center

Location
United Arab Emirates
Education
Bachelor's degree,
Experience
15 years, 3 Months

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Work Experience

Total years of experience :15 years, 3 Months

AHA Basic LIfe Support Instructor at International Health and Safety Training Center
  • United Arab Emirates - Dubai
  • My current job since December 2017

Conduct Basic Life Support Training to medical professionals
e.g.: Doctors, Nurses, Physiotherapist, Dentist, Pharmacists
❖ Conduct First Aid CPR AED Training to non-medical and medical professionals.
❖ Conduct Continuing Medical Education Courses (CME) e.g.: Infection control, Diabetes Mellitus,
Medication Calculation, and Intravenous and Intraosseous Training.
❖ Responsible for securing American Heart Association documents from leaking and illegal
distribution.
❖ Responsible for making sure students are equipped with knowledge and skills to perform basic
life support before they are given with a licensed to provide BLS and certificate.
❖ Responsible for securing a soft-copy of AHA documents.
❖ Making sure that infection control policies are being implemented when disinfecting our training
equipment like the training mannequins and pocket mask.

Nurse at Belhoul European Hospital Enaya Homecare Nursing
  • United Arab Emirates - Dubai
  • June 2016 to October 2017

Providing holistic nursing care to chronic patient while using my interpersonal skills in dealing
with different cultures and diverse clients.
• Provided nursing care to patients with diabetes, hypertension, alzeimer’s disease, spinal cord
injury, and post knee surgery.
• Provided nursing care to patients with attached tracheostomy tube, endotracheal tube,
nasogastric tube, suprapubic catheter, foley catheter, and Percutaneous
endoscopic gastrostomy tube.
• Ensuring safety during activities of daily living of the patient.
• Providing solution to everyday issues that arises to diverse clients, adapting to their needs
according to their cultural background.
• Securing medical equipment and oral medicine request.
• Creating a warm bond with our clients by establishing rapport, enhancing our company’s image.
• Timely addressed concerns and queries of the client and clients family members.

Billing Consultant at Teleperformance Philippines(Telstra account)
  • Philippines
  • August 2013 to November 2015

• Provides excellent customer service by efficiently solving issues and providing resolution in a timely manner.
• Establishes rapport to our customer while creating solution to their issues and providing answers to their inquiries.
• Assisting customers with their billing inquiries and concerns (e.g. missing payment, double charges, billing misalignment, and charges that are new to the customers)
• Process payment, transfer of payment, and produce copy of a bill as requested.
• Provides advice on how to make their services more efficient by offering new products or services or upgrading their plans.
• Process request for changes in their billing details ( e.g. bill format, business name/ billing address, authorized person on the account, change of ownership, upgrade or downgrade plans)
• Provisions new telephone line connection, new mobile services, and new internet connection.
• Case managing customers issue when it can’t be resolve by our department.

NURSE at Visayas Community Medical Center
  • Philippines
  • December 2009 to January 2013

Timely addressed concerns and queries of the patients and patient's significant others.
• Monitor vital signs, input/output and documenting it accurately.
• Administer oral, intramuscular, subcutaneous, intravenous and topical medications.
• Accurately document interventions provided to patients.
• Interdependently work with physicians and hospital staff to finish daily goals for the patients.
• Responds to "code" situation. Includes assisting doctors in intubation, performing CPR,
administering emergency IV medications, maintaining airway patency, and proper
documentation of interventions provided.
• Starts an Intravenous line.
• Assist doctors on minor procedures done in the patient’s room ( e.g. thoracentesis, removal of
sutures, dressing of wound or surgical area )
• Prepare patients scheduled for diagnostic and surgical procedure.
• Provided nursing care to patients with mechanical ventilator, nasogastric tube, chest tube
thoracostomy.
• I make sure that patients are given adequate care, are comfortable and alleviated from
discomfort or pain.
➢ EMERGENCY ROOM NURSE

Emergency Room Nurse at Mandaue City Hospital
  • Philippines
  • November 2007 to September 2009

Assess patient upon arrival in the ER and provide initial interventions.
• Refer to physician accurate details of patient's condition.
• Start an intravenous line.
• Administers oral, intramuscular, subcutaneous, intravenous and topical medications.
• Responds quickly to “code blue” situation. ( e.g. Perform CPR, administer emergency IV
medications, maintain airway patency, and proper documentation of interventions provided.)
• Process admission and do accurate endorsement to receiving area.
• Process laboratory and diagnostic procedure and make sure that the patient understands the
procedure he/she would undergo (e.g. x-ray, ct scan, MRI, ultrasound, 2d echo, and blood
works.
• Prepare patients for emergency surgery.
• Do basic interventions in the ER; wound dressing, immobilizing fractures, immediate dose of
medications as ordered.
• Assist physicians during minor surgery; Chest tube insertion, removal of foreign body, and minor
sutures.
• Accompany patients via ambulance for referral to another hospital.
• Accurately documents interventions done to the patient

Education

Bachelor's degree,
  • at NursingUniversity of Cebu

courses: Registered Nurse Licensed by Philippine Regulations Commision

Specialties & Skills

Customer Service
Billing Systems
Nursing
Instructing
AMBULANCE
BILLING
COMMUNICATION SKILLS
COMPUTER SKILLS
CPR CERTIFIED
CUSTOMER RELATIONS
CUSTOMER SERVICE
FIRST AID
POLICY ANALYSIS

Languages

English
Expert