Cornelia Melo, Customer Service Associate

Cornelia Melo

Customer Service Associate

Emirates Driving Institute

Location
United Arab Emirates - Dubai
Education
Diploma, Associate in Computer Technology
Experience
13 years, 7 Months

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Work Experience

Total years of experience :13 years, 7 Months

Customer Service Associate at Emirates Driving Institute
  • United Arab Emirates - Dubai
  • My current job since August 2016

My professional experience as Customer Service Associate in one of the biggest driving school in Dubai, UAE has given me a lot of learning experience to provide quality and best customer services to people.

My role is very essential as I am handling the most prestigious driving course-managing VIP customers.

The goal is to serve them in a quick and stress free procedure. Providing them their driving license at their own convenience.

In this experience, I have learned a lot of tactics to handle difficult customers as well to satisfy them with their needs and demands.

Private Tutor at Tawakul Residence
  • United Arab Emirates - Dubai
  • May 2009 to March 2011

A private tutor for grades 1 and 9, teaching English subjects and Computer Education.

Educator at Benedictine Institute of Learning
  • Philippines
  • May 2005 to March 2009

Computer teacher for grades 1-6, teaching microsoft word, powerpoint, excel, publisher, paint, and using internet. The administrators decided to let me teach other subjects like Values Education, Arts and Physical Education and everything went well. I had organized various school activities and programs. I have had a very helpful experience in many school works like making tests or exams in an excellent way, teaching children effectively and submitting paper works on time. I have had a good rapport with my colleagues and administrators.

Education

Diploma, Associate in Computer Technology
  • at PHILSSEC Institute of Technology
  • April 2003

I am a first honorable mention awardee and an outstanding student in my section and batch.

Specialties & Skills

Education
Physical
Internet
Teaching
Teaching
Customer Service
Intrapersonal
Writing
Planning

Languages

English
Expert

Training and Certifications

Good Communication Skills (Certificate)
Date Attended:
September 2014
Valid Until:
January 9999

Hobbies

  • Become punctual
    I was awarded "A Complete Attendance Award" for three (3) years.