Customer Service Representative BPO
WNS Company
Total years of experience :2 years, 1 Months
Responding to customer inquiries, requests, travel accounts and concerns via various channels (phone, email, chat, or in person). Adhering to company policies, procedures, and service standards. Handling multiple customer interactions simultaneously, such as managing phone calls while responding to emails or chat messages.
Dynamic and customer-focused professional with a proven track record as a Customer Service Representative in the BPO industry. Seeking a challenging role where I can utilize my exceptional communication skills, problem-solving abilities, and dedication to delivering outstanding customer experiences, Committed to continuous improvement and eager to leverage my expertise to contribute to the growth and success of both the team and the organization.
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