Couhlline Margarette Isaac, Customer Service Representative BPO

Couhlline Margarette Isaac

Customer Service Representative BPO

WNS Company

Location
United Arab Emirates - Sharjah
Education
High school or equivalent, Consumer Electronics Technician,
Experience
2 years, 1 Months

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Work Experience

Total years of experience :2 years, 1 Months

Customer Service Representative BPO at WNS Company
  • United Arab Emirates
  • My current job since April 2023

Responding to customer inquiries, requests, travel accounts and concerns via various channels (phone, email, chat, or in person). Adhering to company policies, procedures, and service standards. Handling multiple customer interactions simultaneously, such as managing phone calls while responding to emails or chat messages.

Call Center Agent at WNS
  • Philippines - Dasmarinas
  • My current job since April 2022

Dynamic and customer-focused professional with a proven track record as a Customer Service Representative in the BPO industry. Seeking a challenging role where I can utilize my exceptional communication skills, problem-solving abilities, and dedication to delivering outstanding customer experiences, Committed to continuous improvement and eager to leverage my expertise to contribute to the growth and success of both the team and the organization.

Education

High school or equivalent, Consumer Electronics Technician,
  • at Paliparan
  • January 2012

Specialties & Skills

Communications
Critical Thinking
Organised
Teamwork
Deadlines Meeting
COMMUNICATIONS
CRITICAL THINKING
CUSTOMER SERVICE
LEVERAGE
STORAGE AREA NETWORK (SAN)
TEAMWORK

Social Profiles

Personal Website
Personal Website

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Languages

Tagalog
Expert
English
Expert

Hobbies

  • Table Tennis
    Team Won Champion from School Tournament.