Support Technician
Qatar Petroleum
مجموع سنوات الخبرة :23 years, 9 أشهر
Maintain inventory of all QMDC IT equipment, user profiles and software
Prepare and raise approved SDS request for user ids, desktop equipment and communication requirements for QMDC team members.
Follow-up on all Service request.
Plan and oversee installation, relocation and setup of PC’s and peripherals in coordination with responsible parties.
Act as first line support and focal point for QMDC computer, communication and software issues and resolution in coordination with responsible parties and SDS.
Develop PC standards for QMDC requirements in consultation with QP ICT.
Develop QMDC PC and peripheral call off contract in consultation with QP ICT.
Research PC encryption solutions for notebooks in consultation with QP ICT.
Research secure document sharing solutions and encryption options in consultation with QP ICT.
Install QMDC interim business software on PC’s in consultation and coordination with QP ICT.
Attending planning meetings relating to client workstations and recording requirements and action items and following up on action items.
Providing support to QMDC IT Team.
Qatar Petroleum
Address :
Capable of handling day to day office work like filing, bank related work, other domestic work.
Collect and retrieve data from various reports and transform them into charts, graphs, slides etc.
Maintenance of Oil and Gas filing system for Onshore and Offshore Operations.
Reading and storing Calibration data taken from Gas Wells and Oil Wells using Amerada and Panex instruments.
Works to monitor computer systems and networks, logging computer errors and solving problems when they occur.
Responsible for maintaining the company's computer network and insuring that the proper storage media, such as disks, tapes and backup files are properly loaded in to the computer system.
Responsible for maintaining quality-assurance processes, testing products and recording and analyzing results data during product development and manufacturing.
Reporting to a quality control engineer, follow through on set processes and ensure adherence to best production practices and product quality standards, as well as monitor the efficiency and cost-effectiveness of product output..
Test and inspects products at various stages of production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products.
Interprets engineering drawings, schematic diagrams, or formulas and confers with management or engineering staff to determine quality and reliability standards.
Selects products for tests at specified stages in production process, and tests products for variety of qualities, such as dimensions, performance, and mechanical, electrical, or chemical characteristics.
Records test data, applying statistical quality control procedures.
Evaluates data and writes reports to validate or indicate deviations from existing standards.
Recommends modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability.
May set up and perform destructive and nondestructive tests on materials, parts, or products to measure performance, life, or material characteristics.
May prepare graphs or charts of data or enter data into computer for analysis.
May specialize in particular area of quality control engineering, such as design, incoming material, process control, product evaluation, inventory control, product reliability, research and development, and administrative application.
Qatar Chemical and Petrochemical Marketing Distribution Company (Muntajat)
, operating and maintaining IT infrastructure backend, middleware and frontend hardware components. The role additionally supports the business by addressing daily operational events, requests, incidents and problems as well as looking after IT service desk system.
Duties and Responsibilites:
Install and maintain network cabling infrastructure requirements.
Commission IP telephony devices and services in offices and conference rooms.
Configure and troubleshoot desktop services such as PC’s, notebooks, printers, scanners, copiers, digital senders, presenters and related software applications.
Perform backup, imaging and restore functions for peripherals and client devices.
Attend and resolve service desk calls, requests and incidents in close coordination with stakeholders and management.
Monitor performance issues and escalate in a timely manner for swift resolution.
Announce operational requirements, downtimes, advisories and alerts.
Maintain up-to-date information of asset register.
Ensure enforcing IT policies and procedures in all commissioning and operational tasks.
Develop basic manuals, brochures and flyers necessary to aware uses of the proper use and operations of IT assets.
Submit yearly budget for continuous support of operations changes and ad-hoc requests.
Actively instruct students, create lesson plans, assign and correct homework, manage students in the classroom. Taught subjects from First Year to 4th year college like Algebra, Physics, Trigonometry, Geometry, Differential and Advance Calculus.