Cristy Albeos

Greeted customers in a friendly and courteous way in a timely manner.
• Supervise the activities of the staff on a daily basis and ensure that all departmental
sales goals are met effectively.
• Establish daily production schedules and ensure that all priorities are set efficiently.
• Maintain awareness of all promotions and advertisements.
• Coordinates the shipping goods set up display and assist customers.
• Execute daily operational day-to-day goals and priorities assigned.

• Developed fast order processing picking techniques achieving the high volumes of orders to complete the target on daily basis.
• Consistently verified and scan the goods in good condition and handled carefully, correctly in line with operating standard procedure to ensure customer satisfaction.
• Collaborate with sales and product management to solve issues.
• Maintained high standards of warehouse organization accurate reading labels to
distribute and store stock according to specifications.
• Check customer accounts outstanding payments of orders.
• Create and managing team schedules.

- Assist the manager in organizing, planning and implementing strategy.
-Ensure high levels of customer satisfaction through excellent customer service.
-Assess customers needs and provide assistance and information about the features, advantages and benefits on the product.
-Maintain in-stock and presentable condition assigned areas.
-Process Point of Sales (POS)
-Team up with co-workers to ensure proper customer service.
-Build productive trust relationships with customers.
- Coordinate operations and inventory procedures.
- Ensure schedules and objectives in the stores are meet and supervise and motivate staff.
- Answer customer queries and resolve customer complaints in a professional, timely, and courteous manner.
- Meet the stores monthly targets and handle the budget achieve monthly, quarterly and yearly basis.
- Create report, analyze and interpret data the monthly target
-Set achieve personal sale goals while supporting the goals of the team.
- Provide honest and confident feedback to customer regarding merchandise style and fit consistently seek new fashion and product knowledge to act as an expert for the customers

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Identifying and assessing customers’ needs to achieve satisfaction. Assist with placement of orders, refunds, or exchanges. Collecting money, disbursing money, and deposit the money and handling customer’s issues.