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Cynthia Kamal, Account Manager - Partners & Vendors

Cynthia Kamal

Account Manager - Partners & Vendors·HWG Sababa – UAE Branch S.R.L.

United Arab Emirates

Master's degree, English Literature

Work experience

Total years of experience: 10 years, 2 months

Account Manager - Partners & Vendors

January 2025 - Present

HWG Sababa – UAE Branch S.R.L.

Dubai, United Arab Emirates

January 2025 - Present

• Played a key role in the launch and growth of the UAE branch, contributing to regional expansion across UAE, KSA, Jordan, and Oman.
• Owned and managed a portfolio of enterprise and government accounts across 4+ countries, acting as the primary point of contact throughout the sales cycle.
• Independently built and managed working relationships with cybersecurity vendors, coordinating partner-led
opportunities and supporting deal execution.
• Collaborated with internal technical and commercial teams, as well as external partners, to align requirements and progress opportunities efficiently.
• Maintained structured pipeline tracking and forecasting through CRM, supporting accurate reporting and visibility across active opportunities.

Company industry:
IT Services
Job role:
Information Technology

Web Developer

July 2019 - January 2026

Freelancing (Upwork)

Beirut, Lebanon

July 2019 - January 2026

• Delivered full-stack web projects for multiple clients, managing requirements, timelines, and ongoing
communication.
• Worked across front-end and back-end technologies to deliver functional, user-focused solutions.
• Managed client expectations and revisions, ensuring timely delivery and satisfaction.

Company industry:
Media Production
Job role:
Information Technology

Proctor

May 2016 - January 2026

AMIDEAST

Beirut, Lebanon

May 2016 - January 2026

• Supported examination operations in compliance with strict procedures and security guidelines.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Account Manager

January 2022 - December 2024

BluGrass Technologies

Dubai, United Arab Emirates

January 2022 - December 2024

• Managed and retained a portfolio of 100+ client accounts across UAE, KSA, and the USA, maintaining long-term
relationships and customer satisfaction.
• Led negotiations and closed deals, consistently supporting revenue growth through partner-led opportunities and
account expansion.
• Worked closely with internal teams to develop customized proposals, supporting renewals and upselling
opportunities.
• Contributed to new business growth through relationship development and regional account engagement.

Company industry:
IT Services

Sales Telemarketer

January 2021 - January 2022

American Income Life – Mvision LLC

New Jersey, United States

January 2021 - January 2022

• Supported high-volume outbound sales operations, booking qualified appointments for insurance agents across
multiple US time zones.
• Maintained accurate lead tracking and reporting to support follow-ups and performance visibility.
• Trained and supported new team members, contributing to onboarding and process consistency.

Company industry:
Insurance & TPA

Education

Lebanese University

January 2020

January 2020

Master's degree, English Literature

Lebanon

Lebanese University

January 2018

January 2018

Bachelor's degree, English Literature

Lebanon

Skills

CONTRACT NEGOTIATION

Expert

CUSTOMER RELATIONSHIP MANAGEMENT

Expert

ENTREPRENEURSHIP

Expert

FORECASTING

Expert

MANAGEMENT

Expert

VENDOR MANAGEMENT

Expert

TEAMWORK

Expert

DATA PIPELINE MANAGEMENT

Expert

STAKEHOLDER MANAGEMENT

Expert

Languages

Arabic

Native Speaker

English

Expert

French

Expert

Turkish

Intermediate

Training and Certifications

Certifications
Responsive Web Design
Web Development Full StackWeb
Fundamentals of Digital Marketing
Digital Marketing