Fakhri Dajani

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business
and referrals.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs
for the business.
• Managed financial aspects of the business, including budgeting, financial reporting, and
tax preparation.
• Increased customer satisfaction by implementing efficient business processes and
providing exceptional service.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and
offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent
followups
• Analyzed market trends to identify new business opportunities, leading to expansion
into profitable territories.
• Organized regular sales meetings to review progress, share best practices, and set
achievable targets for continued success.
• Consistently met or exceeded quarterly sales targets through diligent effort and
persistence in closing deals.
• Overcame objections from potential clients by addressing concerns effectively and
offering customized solutions based on their unique needs.
• Built relationships with customers and community to establish long-term business
growth.

Preparing daily planning and reports for staff and co- ordinating the daily allocation of work.
Handling new client enquiries.
Clients are visited on a daily basis, and there is a high level of follow-up with them.
Daily cold calls to clients to keep in touch with them.
Trying to find more details about the clients shipments to send the good services to them.
I am always searching for new clients and new potential.

• Preparing daily planning and reports for staff and co-ordinating the daily allocation of
work
• Handling new client enquiries
• Clients are visited on a daily basis, and there is a high level of follow-up with them
• Daily cold calls to clients to keep in touch with them
• Trying to find more details about the clients shipments to send the good services to
them
• I am always searching for new clients and new potential.
• Mentored junior sales executives, providing guidance on best practices and strategies
for achieving success in the field.
• Created prospect rapport by approaching leads and cultivating strong business
relationships through sales.
• Established long-lasting relationships with key clients through effective account
management and consistent communication.
• Calculated sales commission for sales team of Number representatives.
• Employed effective problem-solving techniques, increasing client satisfaction ratings.
• Researched sales opportunities and possible leads to exceed sales goals and increase
profits.
• Built relationships with customers and community to promote long term business
growth.

Preparing daily planning and reports for staff and co-ordinating the daily allocation of work.
•Motivating the team to achieve high standards and get the targets.
•Handling new client enquiries.
•Working with the sales and marketing team to drive sales forward.
•Monitoring and reporting on standards and performance targets.
•Arranging and chairing weekly team meetings, focusing on targets and achievements.
•Training the new sales men how should be at markets and how to talk about our products.

• Preparing daily planning and reports for staff and co- ordinating the daily allocation of
work
• Motivating the team to achieve high standards and get the targets.
• Set performance expectations for the team, monitoring progress towards goals and
providing constructive feedback as needed.
• Mentored junior staff members, helping them develop their leadership potential and
advance in their careers.
• Established open and professional relationships with team members to achieve quick
resolutions for various issues.
• Increased customer satisfaction ratings by closely monitoring service quality standards
and addressing any issues promptly.
• Provided ongoing support to direct reports, addressing concerns or questions promptly
so they could remain focused on their tasks.
• Assisted in recruitment to build team of top performers.
• Built and maintained strong client relationships, leading to repeat business and
referrals.
• Organized professional development workshops, contributing to ongoing growth and
expertise of team.
• Collected, arranged, and input information into database system.

Was part of the main team that brought the clients and close the annual target to COSCO
•Utilized the company CRM system to add new customers details into database, make reports, plan activities, schedule weekly and monthly plans.
•Conducting sales for several clients to book containers from port-to-port as part of our FOB function.
•Maintain strong relationship with my clients.
•Consulted by my clients to advise them with the best logistic routs for their goods to ship with COSCO.
•Perform follow ups on all booking and consult with them on dates of arrival.

• Was part of the main team that brought the clients and close the annual target to
COSCO
• Utilized the company CRM system to add new customers details into database, make
reports, plan activities, schedule weekly and monthly plans
• Conducting sales for several clients to book containers from port-to-port as part of our
FOB function
• Maintain strong relationship with my clients
• Consulted by my clients to advise them with the best logistic routs for their goods to
ship with COSCO.
• Achieved sales goals and service targets by cultivating and securing new customer
relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing
effective sales strategies.
• Demonstrated expert product knowledge during client interactions, addressing
questions/concerns confidently and offering solutions tailored specifically for them.
• Researched sales opportunities and possible leads to exceed sales goals and increase
profits.
• Implemented CRM system for better customer tracking, leading to improved follow-up
processes and higher conversion rates.
• Identified new market opportunities through diligent research and networking.
• Engaged in friendly conversation with customer to better uncover individual needs.

Getting introduced to logistic sales and logistic market in the Kingdom of Jordan.
•Introducing and Building up a sale base with multi provisional level clients.
•Building a strong name as a sales representative for CSLC.
•Brought the target between C & F and FOB.
•Taking over the sales lead and submit it to our agents in China or Europe and follow up on all booking and other details.
•Booked several FOBs directly with my clients and gather all the details about the shipment along with the shipper contact info.

• Getting introduced to logistic sales and logistic market in the Kingdom of Jordan
• Introducing and Building up a sale base with multi provisional level clients
• Building a strong name as a sales representative for CSLC
• Brought the target between C & F and FOB
• Taking over the sales lead and submit it to our agents in China or Europe and follow up
on all booking and other details
• Booked several FOBs directly with my clients and gather all the details about the
shipment along with the shipper contact info.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

Communicated with multinational people explaining several products that would be benefit for them in Dubai, Abu Dhabi, Al Ein and Sharjah.
•Conduct marketing using face-to-face and over the internet to distribute several medical product for Twin Peaks.

• Communicated with multinational people explaining several products that would be
benefit for them in Dubai, Abu Dhabi, Al Ein and Sharjah
• Conduct marketing using face-to-face and over the internet to distribute several medical
product for Twin Peaks.
• Boosted sales performance through effective negotiation skills, customizing pricing
plans according to client budgets while maintaining profitability.
• Implemented successful marketing strategies for new product launches, resulting in
high adoption rates among healthcare providers.
• Developed key relationships with medical professionals, leading to consistent referrals
and increased customer base.
• Supplied hospitals and physicians with in-depth information on Product or Service.
• Achieved high levels of customer satisfaction by ensuring that all clients received timely
and accurate product deliveries.
• Educated new sales staff on store policies and customer support operations.